Senior Software Engineer, Digital and Web Applications Job at Homeowner Services
At Oncourse Home Solutions (OHS), we are a people-centric organization. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
We’re innovators, dreamers, problem solvers, and community leaders. Our passion for empowering customers to confidently run their households is what drives us. When our clients need help with home maintenance, repair, or coverage, we’re there. This is what it means to be an Oncourse Super. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we’re in this together, to stay on course. That’s what it means to lead like a Super.
As a leader in the U.S., providing home warranty and home repair services, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home.
We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
Primary Role
- Serve as a senior software engineer, contributing to the ongoing development efforts and new initiatives.
- Guide and mentor the development teams, including internal and external team members.
- Contribute to the ongoing evolution of the existing portfolio of applications and services.
- Design, develop, modify, implement, and support software components anywhere in the software stack.
- Determine root cause for complex software issues and develop efficient, and long-term technical solutions.
- Work in close partnership with cross-functional teams and management.
Key Accountabilities:
- Develop software solutions by identifying user requirements, conferring with users, and studying systems flow, data usage, and business processes.
- Follows the software development lifecycle.
- Documents and demonstrates solutions by producing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
- Ensure the code quality is being met with the appropriate test cases written to address the code correctness.
- Works closely with a team of frontend and backend engineers, product managers, and analysts.
Knowledge and skills:
- Experience with CSS Frameworks such as Tailwind, Bootstrap, or custom SCSS.
- Experience with DXP platforms such as Adobe Experience Management, Optimizely, etc.
- Ability to work independently and take initiative to develop solutions for business requirements.
- Quick learner with attention to details
- Operate strategically and deliver tactical outcomes in complex projects.
- Expert knowledge and hands on in .Net technologies (.Net framework, .Net core, ADO, LINQ, Entity Framework, web services, Windows services, WCF) Web APIs, MVC.
- Expert knowledge and hands on in Web Technologies include ASP.Net, Webforms, WebApi, Node JS, Angular/React.
- Expert knowledge and hands on in AWS or Azure services.
Education:
- Bachelor's degree in Computer Science / MIS or relevant work experience
Experience:
- Minimum of 10 years of designing and developing complex Full Stack custom applications using .Net technologies, C#, Angular/React, Node.js or other programming languages.
- Designed high-availability applications in a multi-tier cloud architecture, including database, service/API, and UI components of the application.
- Extensive experience with emerging and cloud-based technologies on AWS and/or Azure.
- Demonstrate knowledge in micro-services architecture pattern and understanding of various technical components supporting microservices pattern viz. Netflix OSS, Spring Boot, Spring Cloud etc.
- Have a good understanding of containerization concepts (viz. Docker or Kubernetes)
- Have a good understanding of building solutions on Windows and Linux OS
- Have a good understanding of various integration patterns, SOAP/REST protocols, WebSockets, and familiar with XML, JSON & YAML.
- Demonstrate familiarity with Continuous Integration and Continuous Deployment concepts along-with necessary tools like Puppet, Chef, ansible, terraform, Maven, Gradle, Jenkins, Git etc.
- Working experience with both SQL and No SQL DBs.
Competencies:
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Communicate Effectively
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Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have desired effect.
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- Problem Solving
- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
- Customer Focus
- Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Drives Results
- Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Peer Relationships
- Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
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