Service Advisor Job at Kenny Ross Ford
Kenny Ross Ford - Adamsburg
The Service Advisor is responsible for scheduling service work, establishing written service estimates, and providing ongoing communication with the customer on the status of repair orders.
We offer:
- Top Pay for Top Talent! Tell us about your experience at your interview!
- Paid training
- Medical, Dental and Vision Insurance
- 401(k) retirement plan
- Paid Vacation / Sick time
- Fast-paced, friendly work environment
- Excellent work/life balance
Responsibilities - Service Advisor:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Qualifications - Service Advisor:
- Prior dealership experience
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
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