Service Appointment Coordinator Job at Serramonte Subaru
Serramonte VW/Subaru & Kia is part of an automotive dealer group.
As a Service Coordinator, you’re one of the most important team members at Serramonte Volkswagen, Subaru & Kia . You’re a critical point of contact, primarily for our Service Department guests, and your communication is critical in creating a super experience. You will handle all incoming profit center call for the Sales and Service departments, as well as performing follow up to invite guests to the dealership.
What You’ll Do:
- Communicate effectively with Sales and Service guests according to their preferred method of communication
- Schedule reservations with the Service Team
- Keep current with service specials, and recall notices from the manufacturer
- Respond to guest and team inquiries in a timely fashion
- Contact all ‘no-shows’ to reschedule any missed appointments
- Drive yourself and the team to maintain a super work environment and get better every day
What You’ll Need:
- Full-time availability. You’ll also need to be at least 18 years old
- A valid driver’s license and acceptable driving record
- Strong communication skills with both Norm Reeves staff and guests
- Be able to work comfortably both with guests in-person and via phone calls
- A professional appearance and work ethic
- Excellent organizational and follow up skills
- Ability to multi-task in a fast-paced environment
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance/Vision Insurance
- Life insurance
- Paid time off
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Colma, CA 94014: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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