Service Business Development Associate/Rental Agent Job at Northridge Toyota
We are looking for a Service BDC Associate to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings, rental agent duties such as vehicle rental pick-up and drop-off.
Benefits
Responsibilities
-
Answer customer calls and establish follows-up with service appointments
-
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
-
Provide customers with initial product information and direct them to the appropriate dealership resources
- Service Department Vehicle Rental agent Duties
-
Follow up with leads that are not ready to make an appointment or no-show
-
Participate in team and process development sessions – keeping positive relationships with teammates, service teams and dealership management
-
Utilize CRM tracking system daily
Qualifications
-
At least one previous role based in customer service experience
-
Excellent teammate with collaborative attitude and eagerness to improve
-
Prompt and courteous demeanor
-
Positive and hardworking personality
-
Strong computer skills
-
Valid driver’s license
For more than 40 years, Northridge Toyota has proudly served San Fernando Valley drivers with outstanding Toyota sales, service and financing.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.