Service Cashier - Chrysler Job at Crowley Auto Group
Professionally administer all incoming calls
Greet and direct guests in a professional, friendly, hospitable manner
Encourage guests to return surveys via email
- Receive and manage payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced at the dealership.
- Answers a multi-line switchboard rapidly and efficiently directs and redirect calls to destination.
- Data entry to prepare and maintain records as necessary.
Type memos, correspondence, reports, and other documents as needed.
- Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
- Manage dealer vehicles/Loaners/Rentals
- Assist with other sales and service duties as instructed by manager or as necessary.
- Assist with greeting sales and service customers as needed.
- Assist with calls to sales and service customers as needed.
SKILLS & QUALIFICATIONS:
- Excellent interpersonal and both verbal and written communication skills
- Ability to understand, and execute written and verbal instructions
- Strong computer skills (MS Word, Excel, Outlook)
- Strong customer service skills
- Ability to multi-task and perform under pressure
- Must be able to work weekends and evenings.
Excellent phone etiquette
Able to work with minimum supervision
Professional appearance
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