Service Desk Specialist 1 Job at Aspen Dental
Provide technical assistance and support for incoming calls and issues related to
computer systems, software and hardware.
- Train computer users.
- Maintain daily performance of computer systems.
- Respond to email messages from end users seeking help.
- Ask questions to determine nature of problem.
- Walk end user through problem-solving process.
- Install, modify, and repair computer hardware and software.
- Recertify and clean up computer related equipment.
- Run diagnostic programs to resolve problems.
- Troubleshoot problems with Local Area Networks (LAN).
- Install computer peripherals for end users.
Experience
Preferred
- 2 year(s): Current or recent student, studying Computer Science, IT, or related field.
Education
Preferred
- Bachelors
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