Commercial HVAC/R service company seeks qualified candidates for a Service Coordinator position. The Service Coordinator must be an enthusiastic person who enjoys a fast-paced office environment to be part of our dispatch team. Applicant must be able to multi task, take initiative and be a team player to support others in our office. Dispatch experience a plus.
Duties Include
- Work order management
- Service call handling
- Technician management, tracking and scheduling
- Continuously communicate with the technicians throughout the day
- Processes invoices and ensure proper tracking of services and operating costs
- Assists with all office related functions
- Answer phones and communicate correspondence in a timely manner
- Assists and works with other departments
- Other duties as assigned
Position Requirements
- High School Diploma or GED
- 2-5 years of experience providing excellent customer service
- Strong communication skills
- Detail oriented
- Proficient in the Microsoft Office suite (Word, Excel, Outlook)
- An independent worker but also a team player
- Energetic and upbeat attitude
- Ability to multitask and switch gears quickly
- Ability to support multiple people simultaneously
- Understand importance of confidentiality
- Exceptional organizational skills, including ability to track a variety of information
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
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