Our client is a boutique advisory firm located in Roseland New Jersey. They focus on entrepreneurs and professionals by creating real wealth and multigenerational wealth strategies

They have founded their business on helping their clients achieve financial balance through careful listening and active engagement, by a multi-disciplinary team with unparalleled attention to service and looking out for the clients total portfolio. Our client s trives on long-term relationships by delivering excellence every day.

About the Opportunity

Our client is seeking an experienced Service Officer (minimum of 3 years in this role) to support their Investments and Retirement department with the onboarding of new clients and servicing operations of existing clients. The ideal candidate must be detail-oriented, have excellent communication skills, and possess a keen sense of prioritization, and thrive in a high-paced entrepreneurial organization. Brokerage, Banking ,RIA, Family Office or other wealth management industry experience is required for this position.

Specific duties include but are not limited to:

• Ability to manage the onboarding of multiple qualified plans simultaneously.
• Communicates the details of the account/plan opening process to both internal and external partners and clients.
• Maintain and complete updates to internal tracking systems.
• Ability to concisely communicate through phone calls and emails with clients and vendors.
• Collaborates with team members to continuously improve onboarding processes.
• Collaborate with sales team, maintain a clear and open line of communication regarding the status of plan onboarding.
• Coordinate calls between institutional partners and clients. Provide training and assistance to clients so to insure proper onboarding of plan documents and participant accounts.
• Provide timely input to senior management on client issues, implementation delays and outstanding tasks.
• Support and educate advisors and clients regarding new and existing administrative functions.
• Provides accurate Qualified Plan information and education to partners, advisors and clients.
• Maintain ongoing client contact to assist with day-to-day service issues and vendor management.
• Maintain client and due diligence files.
• Maintain FINRA//SIPC Compliance Standards
• Series 7 & 66 licenses are highly prefered for this position

Please contact: Fabiana Mallory fabiana@aviorsearch.com for immediate consideration