Location

Rockmart, GA

General Summary

The Shipping Supervisor is responsible for the day-to-day operations of the Warehouse including the coordination and supervision of warehouse activities of an assigned work team. The incumbent ensures the efficiency of daily warehouse functions and assigned staff. In addition, this position is directly responsible for assigned operators in the shipping of customer products in a manner consistent with service, quality, cost, and efficiency objectives. The Shipping Supervisor will either close the facility in accordance with the warehouse schedule to meet customer demands.

Essential Job Responsibilities

• Monitors and directs all activities related to the assigned work team for packaging and shipping of all outbound products to ensure accurate and on-time delivery of all customer orders.
• Measures and reports on the effectiveness of warehousing activities.
• Responsible for all aspects of training for assigned work team, i.e. new hire and/or retraining for existing or new processes and training documentation.
• Responsible for monthly process and operator audits.
• Helps to determine staffing levels and assigns workloads for each work team. Being hands-on to assist as a backup when needed.
• Communicates job expectations and coaches employees.
• Supervises adherence to the warehouse, safety, and quality policies, regulations, and procedures. Assists in establishing or adjusting existing work, safety, and operational procedures and practices by identifying areas of improvement.
• Supports warehouse when labels malfunction; reprints labels, as required. Ensure inbound and outbound shipments are accurate and free of damage.

Miscellaneous Job Responsibilities

• Backup for Receiving Supervisor as necessary, may be required occasionally to open the operation.
• Acts as a backup for all key warehouse operations including shipping and receiving functions.
• Performs other job-related responsibilities and duties, as assigned.

Required Qualifications

• Three+ years of warehouse supervisory experience or equivalent experience in warehousing operations.
• Excellent verbal and written communication skills.
• Strong interpersonal skills including effective collaboration and communication skills; ability to work in a team-oriented environment.
• Ability to demonstrate skills in leading and motivating subordinate employees.
• Ability to effectively evaluate and respond appropriately to situations to the benefit of the customer and to the company.
• Ability to use logic and reasoning to solve problems. Ability to demonstrate time-management skills.

Preferred Qualifications

• Bachelor’s degree in business management, industrial management, or a related field.
• Proficiency in using Supply Chain software (i.e., Oracle, SAP, etc.).