M-F 1st shift- Rotating on call saturdays and OT available.

Salary DOE

Shop Manager

The Shop Manager will oversee a team of heavy equipment mechanics performing diagnostics, repair and preventive maintenance on equipment in the most effective way possible to avoid down time for the customer. The Shop Manager will interact with the customer’s on a frequent basis throughout the day to provide status updates on their equipment.

Position Responsibilities:

• Manages the repair and maintenance of customer equipment
• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
• Orders parts in order to maintain adequate supplies.
• Provides training and assistance to staff mechanics.
• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
• Evaluates all equipment after repairs, maintenance or safety checks
• Documents equipment status before and after rental.
• Handles customer complaints regarding equipment condition or operation.
• Promote safety awareness
• Perform quality control checks
• Update, maintain and keep organized equipment service records
• Create, update, close and work orders – ensure work orders are turned in by staff mechanics daily
• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
• Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Inventory management - Financial and historical trending - Tech paid hours vs. worked hour report

Position Qualifications

• Valid driver’s license

• Knowledge of work planning and scheduling and other supervisory activities

• Strong understanding of equipment capabilities and safety requirements.

• Clear perspective of maintenance and repair issues in the industry

• Planning and management experience

• Computer literacy

• Reporting experience

• Inventory management experience

• Relevant experience includes heavy equipment - construction equipment mechanic, crane mechanic, diesel technician, hydraulic technician, rental equipment mechanic, shop foreman, shop supervisor, or similar role preferred

• Ability to read and respond to common inquiries from customers and/or employees.

• Ability to sit or stand for long periods of time

• Ability to communicate equipment issues and understand job assignments.

• Ability to prioritize work assignments.

• Ability to effectively and safely use mechanic’s tools and equipment to diagnose and trouble shoot complex equipment problems.

• Must be physically able to work in a jobsite environment for extensive periods to include lifting up to 50lbs, bending, squatting, crouching, and reaching

• Must be physically able to work in extreme conditions including heavy rain, wind or excessive temperatures