Job Title: Shop Supervisor
Branch: 61
Department: Warehouse
Reports to (Title): Warehouse Director
Date: 10/24/2022

BASIC FUNCTION
Primary Responsibility: The Shop Supervisor is responsible for assembling and setting up new/reconditioned equipment in staging area for shipment to customer locations, with general supervision and minimal assistance.

WORK* PERFORMED*
ADA DUTY % TIME
E
Assemble and set up equipment for shipment to customer locations. Ensure all machines/accessories/supplies are included per order. Follow total equipment checkout procedures on every order.
85%
E
Participate in training and self-study programs to gain and maintain appropriate product knowledge.
5%
E
Complete required paperwork in an accurate and timely manner.
5%
NE
Perform other duties as required.
5%
EDUCATION REQUIREMENTS

• Associates degree in electronics or equivalent military training.
• A+ certification or equivalent.
• Demonstrated skill in troubleshooting and repair of assigned equipment.

EXPERIENCE REQUIREMENTS
A minimum of six to twelve months experience as a technician 1 or similar position with another company.
Experience required in the following areas:

• Computer networking.
• Server operating systems.
• Apple operating systems.
• Advanced network training and experience
• Experience installing network systems in the field
• Supervisory ability required.

Additional skills required:

• High level of network systems and troubleshooting
• Excellent verbal and written communication skills.
• Excellent customer service skills
• Ability to diagnose and troubleshoot methodically and efficiently.
• Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
• Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.

WORK ENVORMENT

• Work in areas which require attention to detail in a varied environment.
• General office environment. May spend long hours sitting or standing.
• Some physical effort is required which may involve bending, reaching, stretching, or similar activities as well as lifting or moving items weighing up to 60 pounds
• Requires finger dexterity.
• Some exposure to chemicals and risk of electric shock.

SPECIAL REQUIREMENTS

• Employee must complete required courses as described by Human Resources for all employees.
• This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned.
• Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business.

BUDGET RESPONSIBILITY

• Secure and maintain work environment, PC, Phone and other assigned equipment.

Job Type: Full-time

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