Social and Health Program Consultant Job at State of Washington Dept. of Social and Health Services
State of Washington Dept. of Social and Health Services Washington State
Quality and Compliance Instructional Design Lead – Social and Health Program Consultant 4
We have an exciting growth opportunity for a Quality and Compliance Instructional Design Lead to join our team with the Economic Services Administration (ESA), Community Service Division Headquarters Office.
As the Quality and Compliance Instructional Design Lead, you will serve as the designated expert on federal and state social service programs and is responsible to provide support and guidance expertise for Social Service Training Specialists (SSTS) for Quality and Compliance instructional design.
You’ll provide expert consultation to leadership and technical assistance to Community Services Offices (CSOs), statewide Customer Services Contact Center (CSCC), upper and mid-management staff, tribes, Employment Security Department, Department of Commerce, State Board of Community and Technical Colleges, Refugee and Immigration Assistance providers, Basic Food outreach providers, community-based organizations, and other division headquarters and regional staff.
The Division is committed to creating a diverse workforce in a modern work environment that includes the potential for telework options.
Some of what you’ll do:
Assist in the establishment of goals and objectives for the program & team- Coordinate and review Quality and Compliance Instructional Design Team products
- Monitor products in development and troubleshoot issues as needed
- Coordinate staff activities
- Respond to requests for training support or inquiries with the Learning Center
- Monitor and audit Quality and Compliance Instructional Design staff work
- Plan and conduct supplemental training
- Current working knowledge of Federal and state laws, policies, rules, and regulations related to social, financial, and health programs
- Extensive knowledge and experience with Microsoft Office, MS Teams, video-making/editing software, Quiz-maker, Snagit, Adobe, SharePoint, Storyline & Articulate 360 software
- In-depth experience with Langevin Instructional Design and other approved design methods
- Extensive knowledge and skill in case management, financial or social services-related programs
- Knowledge of practices of program planning and evaluation, employee training, division operating procedures, and the collective bargaining agreement
- Experience in utilizing the Learning Center to create reports to capture evaluation and assessment data
- Effectiveness in public speaking and written communication
- Experience conducting training presentations or workshops
- Flexibility and ability to adapt to support various adult learning styles
- Organizational skills
- Ability to work independently and collaboratively with colleagues and stakeholders
- Ability to creatively present training content to engage adult learners
- Proven ability to identify problems and develop and implement solutions
Professionals with one year of experience as a Social and Health Program Consultant 3 or equivalent
OR
Two years of experience as a Social and Health Program Consultant 2 or equivalent
OR
A bachelor’s degree in social work, a health or social science, public administration or a related field AND five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs
OR
A master’s degree in social work, a health or social science, public administration or a related field AND four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
- Additional qualifying experience will substitute, year for year, for the required education
Interested? Along with your completed application, include:
- A letter of interest (up to 2 pages) specifically describing the knowledge, skills, and experience you have related to the job and duties listed above
- Current chronological resume
- 3 professional references
Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions? Please contact grant.grady@dshs.wa.gov and reference 06233
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
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