Sr Business Insights Analyst (Mount Laurel, NJ-Hybrid) Job at TD Bank
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Job Description
Considered a subject matter expert within a given area
Oversees and/or independently performs tasks from end to end
Focus on short to medium -term issues (e.g. monthly-quarterly)
Independently performs activities from end to end
Produces weekly or monthly visual dashboards which evaluate performance and effectiveness of tactics in all business lines supported
Analyzes trends, provide insights and recommendations.
Presents results, customer trends and other insight to business stakeholders and decision makers in a clear concise manner
Validates the quality and integrity of data in various bank systems and from external sources.
Works with business units and marketing partners to understand business drivers, definitions, metrics in order to interpret findings, take action and provide meaningful direction
Gathers, documents and designs data integration and visualization requirements for analytical projects
Contributes to review of processes and assist in identifying potential opportunities to improve operational efficiencies
Customer Accountabilities:
Applies understanding of respective business strategies to produce relevant and meaningful data analysis and materials to support the creation and maturation of business goals and objectives
Develops analysis and proper dashboards to illustrate business trends and identify areas of business opportunities
Produces insights and recommend business actions to support business strategy and/or solve business problems
Works in partnership with various functional areas to provide day-to-day support and delivery of analytics
Executes on data requests accurately and within a timely manner
Represents functional area as an analytics & insights professional and key resource
Acts as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/ techniques/ methods that can be easily interpreted by the target audience
Provides day-to-day support and delivery of analytics insights and collateral
Contributes to the identification of key performance indicators
Job Requirements
Shareholder Accountabilities:
Provides suggestions, ideas, and opportunities to support business needs
Identifies opportunities for business/revenue growth and/or efficiencies for an assigned business or function
Identifies and investigates data/analytics related issues
Ensures data analysis and insights are reviewed by management to validate accuracy and minimize any potential errors
Develops analysis to corroborate initial proof of concept
May be required to educate/train business users on how to integrate analytics into decisions
Provides recommendations on financial / monetization goals to deliver on (e.g. quantify functional value, cost savings and revenue generated etc.)
Builds business requirements and facilitate project execution to develop insights
Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly
Executes with excellence on key programs / plans and data requests accurately and within a timely manner
Employee/Team Accountabilities:
Continuously enhances knowledge /expertise in own area and keep current on emerging trends /developments and grow knowledge of the business, analytical tools and techniques
Prioritizes and manages own workload to deliver quality results and meet assigned timelines
Supports a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensures timely communication of issues/ points of interest
Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency
Establishes effective relationships across multiple business and technology partners, program, and project managers
Participates in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)
Education & Experience:
Undergraduate degree or specialization in one of the fields below
3 + years of relevant experience from a information management, statistical, mathematical, scientific or financial background or Graduate Degree and 1-3 years relevant experience.
Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of analytical and reporting software packages
Strong knowledge of programing languages (i.e. SAS/SQL/R, Visual Basic, Python)
Strong analytical and program solving skills are required to interpret data and draw conclusions
Excellent written and verbal communications skills
Qualifications
- Experience supporting a sales organization with goal allocation, territory alignment or sales reporting is a plus.
- Experience using Tableau, Salesforce or Alteryx is a plus.
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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