We are looking for a full-time Sr. Salesforce Business Analyst/Solutions Engineer to join our client-centered team. This position offers the flexibility of fully remote work. Note that you must be able to work in the United States; we do not sponsor visas at this time. This is not a contractor or C2C role.

About Soliant

Soliant Consulting is a full-service, award-winning technology consulting and development company offering custom native web applications, and services across the AWS, Salesforce, and FileMaker platforms for SMBs all over the U.S. Since 2004, our team has expanded to a multidimensional team delivering solutions across the varied platforms, having achieved Salesforce Partner stats in 2009 and AWS Advanced Partner status in 2021, demonstrating our focus on helping our clients innovate and presenting an immense opportunity for growth for you.

As Trusted Advisors, we take a consultative approach in helping our clients solve problems and drive efficiency. We serve as partners to help clients anticipate the future of their businesses and build powerful digital solutions to keep them ahead of the game.

At Soliant, we cultivate a vibrant culture of smart, fun, collaborative, and interesting people working together to build technology that empowers our clients to thrive. We invest in our team members through our employee-ownership model, mentorship program, and focus on diversity, equity, and inclusion.

We are a nationally recognized Best & Brightest Company to Work For®, four years running. We offer a fully remote work environment to all our employees, along with travel options for visiting clients and colleagues. Soliant leadership prioritizes opportunities for in-person cultural touchpoints throughout the year; our annual three-day Offsite is a team favorite.

People who join Soliant tend to stay with us for the long haul - our clients love to stay with us; 80% of our annual revenue comes from repeat business from existing clients.

Is this you?

As a Sr. Salesforce Business Analyst/Solutions Engineer, you'll primarily be responsible for working with our customers and identifying their needs to help their projects be successful.

You'll work as part of a national consulting team - We're a Salesforce partner and have been supporting clients for many years on the platform.

Additionally, you'll roll up your sleeves and implement complex declarative automation processes for your clients occasionally as well.

As a Sr. Salesforce Business Analyst/Solutions Engineer, you will…

Analyze Needs and Design Solutions

You will further develop your experience in system analysis and consulting, transforming complex business requirements into robust solutions.

Develop Relationships with Clients

Using your excellent written and verbal communication skills, you'll consult sophisticated clients on synthesizing business needs and technical concepts - becoming their trusted advisor.

Deliver Value

As a reliable self-starter who likes helping people, you'll deliver significant value for appreciative clients, and you'll feel proud as you help dramatically improve your clients' businesses.

Have a Career Progression

As you develop your experience in client relationships, analyzing and designing needs, and becoming more technical, you will progress towards our Solution Architect or other Salesforce Team roles.

Responsibilities

• Identify customer vision and strategy.
• Lead discovery interviews.
• Analyze and identify complex business information into technical components.
• Perform business process modelling, user experience modelling and basic technical architecture diagramming.
• Work with development teams on technical design and implementation strategies - ensuring to identify where declarative solutions are appropriate, and where custom development may be necessary.
• Lead internal testing processes.
• Identify and explain customer process pain points and gaps in best practices.
• Coordinate and manage user acceptance testing.
• Lead user trainings.
• Perform declarative development in Salesforce (e.g., Flows, Experience Cloud page development, Lightning Record page configuration, etc.)

Expectations for a Successful Candidate

• 2+ years as a Salesforce Business Analyst, 3+ years as a general Business Analyst
• Salesforce.com Admin (CRT-101) certification and Cloud Consultant (e.g., Sales, Service, Experience) certification required; Advanced Admin or App Builder Certification preferred.
• Hands on experience in designing several mid-size Salesforce implementations, including implementations involving integrations with external systems.
• Strong understanding of Salesforce capabilities and limitations and can clearly communicate those to customers.
• Strong presentation and communication skills.
• Excellent customer relationship and conflict management skills.
• Eligible to work in the US.

Employee Benefits & Perks

• Group vision, dental and health benefits
• Employee Assistance Program
• Remote work equipment and services stipend
• Vacation policy and a flexible work schedule that encourages personal pursuits and a healthy work-life balance
• Parental leave benefits
• Generous 401(k) employer match
• Employee stock ownership
• Encouragement of regular professional development and training