Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.

Job Description:
Title: Social Services Case Manager Reports To: Director of Behavioral Health and Social Services

Department: Behavioral Health and Social

Services Job Grade:
Employment Status: Date: November 2010

General Responsibilities:
Provide case management services, financial resources counseling, crisis intervention, supportive counseling. Support and advocate for patients to reduce barriers to health care.

Required Qualifications:

• Bachelors Degree in social work or a related field
• Excellent written and oral communication skills
• One year of social work case management experience with high-risk families and individuals

Primary Contacts:
External Frequency:
1. Community Agencies and Organizations: Daily

2. RI Department of Children, Youth, and Families: As Needed

3. Patients: Daily

Internal Frequency:
1. Social Services Staff: Daily

2. Medical Providers: Daily

3. Clinical Staff: Daily

4. Operational Staff: Daily

5. Management/Administrative Staff: As Needed

Physical Effort/Environment:
Moderate physical activity with mobility required to enable meeting with patients throughout the health center as well as occasional home visiting required. Writing ability required for patient records. Computer skills also required.

Work Schedule Demands:
As scheduled. Some evenings required. May require flexibility when necessary for patient crisis.

Communication Skills:

• Requires excellent oral and written communication skills at all levels of client arm staff interaction.
• Documents clearly and concisely all interactions in the medical and social service record
• Must be able to communicate as a part of the clinical team

Confidentiality of Information:

• Full access to clients' medical record and some access to financial information.
• Access to documentation from outside agencies.
• Maintain client confidentiality at all levels of interaction.

Significant Job Functions:
Clinical

• Functions as a part of the clinical team accepting referrals from medical providers and other agencies.
• Provides psychosocial assessment and determination the need for case management services.
• As a part of case management, provides necessary referrals for services such as mental health and substance abuse counseling, DCYF, HIV/AIDS case management, Health Care for the Homeless, Family Planning, and others as appropriate.
• Develop a treatment plan with the client, setting goals and objectives.
• Participate in clinical supervisions, presenting cases for review.
• Develop, implement, and coordinate psychoeducational programs targeting various public health prevention initiatives.
• Provides prenatal assessment and counseling and referrals to community agencies.

Organizational

• Participate in community committees and initiatives as appropriate.
• Participate on THC committees as needed.

Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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