About Us

State Farm Gehrand-Celeste Ins Agency has built an great reputation in New Berlin by taking care of our people and our customers. We’ve created an office atmosphere of camaraderie and respect and have your back during difficult situations. Please see our website for more details: www.christywithsf.com

About You

· You are not intimidated by talking with customers

· Talking on the phone is one of your favorite work activities

· You don’t have a problem having those hard money conversations with customers

· You want the stability of being with an established company

· Providing excellent customer service brings you joy

· You are searching for a company culture based on trust and integrity

· You are willing to make mistakes and learn from them

You want to make a big impact on a small company, not be a cog in a big machine. You love to learn new things, you bloom where you’re planted, and seek out opportunities to "leave it better than you found it."

Base pay and commissions range from $16-25 per hour depending on experience and commissions.

Office Associate Expectations:

· Each day you’ll spend significant time responding to calls, voice mails, and emails to answer questions from customers

· One of the most important jobs will be talking with current customers to help them through claims, make changes on current policies, take payments.

· Talk with current clients, gather information, run quotes through our software, and present the options that best fits each clients situation.

· During the busy season, answer/make as many as 50-75 phone calls every day

· This sounds really dry, but it’s way more fun than it sounds!

Office Associate Skills & Experience needed to be successful:

· Ability to work independently in the office but also work collaboratively with the team

· Excellent customer service skills

· Comfortable phone presence

· Excellent computer skills and the ability to learn new technology… you know, tech savvy; flip-phones need not apply!

Office Associate Benefits:

· Simple IRA retirement with company match

· Paid holidays

· Paid time off

· Amazing team environment

How To Apply:

· Click the "Apply Now" button

· Tell me about your administrative superpower and give me an example of how you used it

· Include your resume

If you are in any of the following or similar positions, APPLY TODAY! Come join a company that is truly dedicated to making a career for you.

· Services administrator

· Administrative assistant

· Operations assistant

· Customer service agent

· Office manager

· Operations and dispatch

· Scheduling and dispatch

· Assistant bookkeeper

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• New Berlin, WI 53151: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Insurance Producer License (Preferred)

Work Location: One location

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