Do you have the confidence to imagine the impact you can have as aSTOCK FULFILLMENT ASSOCIATEat PSYCHO BUNNY?

WHO ARE WE?

Psycho Bunny is a rapidly growing menswear brand looking for talented and passionate individuals seeking a new challenge and who are open to a unique opportunity. Psycho Bunny is filled with people who exude a self-confidence reflective of our Brand Vision. Our culture of achievement is forged by highly motivated individuals who successfully navigate our fast-paced retail brand and put the customer experience first and foremost. We are passionate about connecting with customers and cultivating personalized relationships by remaining perceptive to their wants and needs and utilizing product knowledge to ensure customer satisfaction.

WHAT WILL YOU DO?

Psycho Bunny is looking for a talented and Stock Fulfillment Specialist seeking a new challenge and open to a unique opportunity. Reporting to the Stock Supervisor, the Stock Fulfillment Specialist will provide an extraordinary customer experience to our online customers, through accurate and prompt delivery of online purchases.

HOW WILL YOU DO IT?

• Processing shipment, replenishment, stockroom maintenance, cleaning, and general organization.

• Stay familiar with inventory and understand how to use existing systems to check availability.

• Support the sales floor team on replenishment, recover and selling.

• Assist with the stores visual directives and maintain standards of housekeeping.

• Understand all stock loss and security procedures and ensure attention to these at all times.

• Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.

• Provide excellent customer service by providing timely completion of customer orders.

• Communicate status of orders, inquiries, and issues via telephone and electronic messaging.

• Investigate possible delays in shipments and follow-up with third party logistics providers and open investigations.

• Determines method of shipment that complies with established policies and procedures and customer specifications.

• Affixes shipping labels on packed parcels or stencils identifying shipping information on parcels.

• Assembles and/or selects reassembled package

• Places identifying information and shipping instructions onto packages.

• Posts weights and shipping charges, and affixes postage.

• Unpacks and examines incoming shipments, reports damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.

• Maintains inventory of shipping materials and supplies.

• Provide pricing and delivery information.

• Fold clothing appropriately prior to packing

• Assist stock supervisor with other duties as required.

• Work collaboratively with all other Psycho Bunny team members to achieve goals.

WHO YOU ARE

This is what youve accomplished

• 1 year of retail stock experience

• Previous experience in ecommerce order fulfillment, preferred.

• Previous experience using an Order Management system or a Warehouse Management system preferred.

This is what youll contribute to the team

• You possess an outgoing and fun personality

• You demonstrate a passion for providing outstanding customer service.

• You are able to work a flexible schedule, including nights, weekends and holidays.

• You have strong communication skills and the ability to foster a customer-focused selling culture.

• You are able to stand and walk for extended periods of time

• You are able to lift boxes weighing up to 50 pounds

• You have strong attention to detail

• You have strong written & verbal communication skills.

WHAT'S IN IT FOR YOU?

You get to bring our mission to life! Psycho Bunny is a playground for self-expression, reinventing classic for those who saturate the world with personality. We encourage spaces where you can be true to who you are with genuine confidence! You have an entire team in your corner, ensuring that you are seen, heard, respected and treated like you want to be treated. That includes your:

• All the swag you can get with youremployee discount & clothing allotment!

We thank all applicants; however, only those selected for an interview will be contacted.