Job Description Student Receptionist

Adopted/Amended 5/09; 7/12; 1/16; 7/16; 8/19

Building Educational Service Center or Neway Center

Department Learning Services

Reports To Administrative Assistant to the Learning Services
Department

General Function

The Student Receptionist shall carryout those activities which support the effective and efficient operation of the Newaygo County Regional Educational Service Agency, specifically in greeting customers/visitors and operating the switchboard.

Qualifications

• Demonstrate a positive and cooperative personality and have other professional traits including excellent human relation skills, communication skills, and qualities compatible for interacting with the NC RESA’s constituent students, staff, and the public.

• High school graduate, preferably with additional personal computer training.

• Competent with personal computers and related software for database and word processing applications such as Microsoft Office.

• Able to operate a variety of business office machines, including computers, calculators, fax machines, copiers and any others deemed essential for effectiveness.

• Year-round availability preferred.

• Must be attending post-secondary schooling

Essential Duties

Essential duties shall include, but are not limited to:

• Provide phone and customer service to the general public.

• Provide clerical and other duties as requested by the Administrative Assistant to the Learning Services

Department.

• Assist with the scheduling/preparation of professional development activities.

• Creating documents, flyers, presentations and spreadsheets.

• Maintain the Lending Library.

• Ordering office supplies.

• Creating UPS shipments.

• Act as a resource, if needed, to employees, students and the general public visiting the NC RESA.

• Possess knowledge of NC RESA’s organization, mission, and philosophy.

• Perform other duties deemed appropriate by administration.

Job Description: Student Receptionist
Page 2

Relationships and Other Duties __
_ _
The Student Receptionist shall be directly accountable to the Administrative Assistant to the Learning Services
Department and shall demonstrate commitment to the mission of the Newaygo County RESA through:

• adherence to and enforcement of agency policies and administrative regulations,

• performance resulting in quality outcomes,

• performance resulting in internal and external consumer satisfaction,

• continuous personal and professional improvement and development,

• positive interpersonal relationships with colleagues and consumers,

• continuously improving performance through internal and external evaluation,

• exhibiting the mental/physical ability and stamina to meet essential duties of the position, and

• supporting the agency and department in the Continuous Improvement Plan.

Other Required Skills

• Must be able to communicate effectively (language skills).

• Must have the ability to work with mathematical concepts (mathematical skills).

• Must be able to define problems, collect data, establish facts, and draw valid conclusions (reasoning skills).

• Must be physically able to successfully perform the essential functions of the job (physical demands).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

General office setting; the noise level in this position varies.

Terms of Employment

• hourly/at-will employee (non-exempt)

• 12 months per year; hours may vary

• position covered under administrative regulations

• evaluated annually by the Administrative Assistant to the Learning Services Department

_The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned. _
_ _

Job Type: Part-time

Pay: $12.24 - $13.41 per hour

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

COVID-19 considerations:
Candidates must wear a face mask, practice social distancing, and complete a health screener prior to entering facilities.

Application Question(s):

• Are you currently in high school or college?

Education:

• High school or equivalent (Preferred)

Work Location: Multiple Locations

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