Starting Salary: $52,000+

Who We Are

WebstaurantStore.com is the leading ecommerce website to meet the purchasing needs of the food service professionals throughout the United States, Canada, and beyond. Our large volume of restaurant equipment and supplies along with our buying power allows us to offer an unbeatable selection of products and industry low prices. In addition to these advantages, we also continue to stay true to our Lancaster County (PA) roots and provide good, honest customer service where our staff goes out of their way to make the shopping experience top priority. WebstaurantStore.com is a company of Clark Associates, originally established in 1971, which has recently been recognized by Central Penn Business Journal as the Fastest Growing Business in the central PA area.

Due to our rapid growth, we’ve been adding new locations across the United States and are seeking candidates to join our growing team. We offer competitive salaries and excellent benefits, including a 401K match program, choice of medical plans, paid maternity leave, and gym membership reimbursement just to name a few. We believe in working hard, but also like to have fun!

We offer full-time remote work, as well as hybrid or in office positions at our Lititz, PA and Tampa, FL locations.

About the Position

We are looking for candidates to join our team as entry-level candidates who aspire to have the opportunity to eventually join the leadership team. As we continue to grow, we need people who are willing to learn the business from the ground up and then would be interested in applying for a leadership role. We believe this is critical to being prepared to problem solve situations and successfully lead a team in a growing company. Our hope would be to find a candidate who would then fill a leadership role within the first 1-2 years of employment.

Order Optimization is a diverse function that is composed of several individual departments, each focusing on a different area of our supply chain including sourcing within our extensive internal distribution network, drop shipping with vendors, or fraud prevention and payment reconciliation. We also work closely with our Logistics department which includes inbound and outbound transportation.

Initial Responsibilities

• Ensure that customers always have the most complete and up to date information about the status of their drop shipped orders
• Assist in the onboarding process of new vendors within our systems
• Collaborate with others in Order Optimization and internal departments to ensure effective processing of orders
• Manage and build relationships with vendors to ensure drop shipments are being processed timely and accurately
• Review reports to evaluate vendor performance and address areas of improvement
• Investigate vendor concerns and provide strategic solutions
• Communicate issues and propose solutions to improve processes, vendor relationships and level of service provided to our customers
• Propose additional reporting needs to enhance vendor performance awareness

Potential Responsibilities

• Achieve high performance standards while coaching, hiring, training, and developing employees on best practices of our business
• Analyze opportunities for growth, cutting costs, improving efficiencies and streamlining the processing of an order
• Continually improve productivity targets and process improvements

Qualifications

• Initiative to work with minimal instruction and direction
• Excellent analytical thinking and problem solving
• Strong written and oral communication skills
• Passion for supply chain management and constant process improvement
• Maturity, responsibility and leadership ability
• A cover letter must be submitted with your resume

As a WebstaurantStore remote employee, you'll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.

If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Drop Shipment Leadership Trainee position with you! Submit your resume and cover letter online today.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.