Lifehouse is growing and we are currently seeking a Supported Living Program Assistant Manager to join our team! Among other tasks, the Assistant Manager will primarily be responsible for supervising department staff to ensure client needs are being met. The Assistant Manager will oversee caseloads split between Marin & Sonoma Counties.

What you will be doing:

Supervise department staff to ensure client needs are being met

• Competently and consistently organize and supervise the direct provision of services to individuals served by Lifehouse in accordance with Lifehouse policies and procedures.
• Schedule staff days and hours to optimize program goals
• Hire qualified staff for all positions
• Regular communication with SLP staff
• Provide staff training and notify supervisors of issues and concerns
• Procure substitute staff when needed
• Responsible for covering shift if there is no coverage.
• Respond to staff inquires/concerns in a timely manner
• Assist clients with appointments when staff is unavailable
• Facilitate a monthly staff meeting at main office
• Approve timesheets, purchase orders and mileage sheets

Coordinate client information with staff, social workers and families to ensure information is updated and accurate

• Liaison with families and outside services
• Revise Client Information Sheet as needed & distribute accordingly
• Maintain client Medical-Dental Record
• Attend client’s Annual Review
• Meet with Manager weekly to review client needs/concerns

Quality Control

• Ensure client needs are met
• Medical, financial, shopping, transport, meal planning, client's daily logs, etc.
• Weekly site visits
• Facilitate and document required emergency drills and procedures

Phone Responsibility

• Maintain cell phone coverage and handle emergencies

Attend Meetings

• Management Team meeting (1st Tuesday of the month 12:30pm-2:00pm)
• Weekly meetings with supervisor
• SLP Staff meeting
• NBRC / GGRC Roundtable meeting or equivalent

Client Billing

• Complete billing the end of each month to confirm client attendance or absence.

Why you should apply:

• You will make a difference.
• You will be part of a great team working towards integration and changing the perception of people with developmental disabilities in the community.
• You will be part of one of the first agencies in Northern CA implementing a Person Centered Thinking approach to the services we provide.
• You will join a successful nonprofit committed to respect and trust.
• Competitive pay.
• Outstanding benefits, including medical, employer-funded HRA, dental, vision, life insurance, LTD, EAP, FSA, retirement plan with employer match, pet insurance, vacation, sick, and holiday pay.

What you will bring:

• In compliance with CDPH order from 9/28/2021, Lifehouse requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.
• At least one year of experience with developmentally disabled individuals, preferably in a residential setting.
• Office Experience - general, scheduling, telephone skills, typing, documentation
• Verbal and written communication
• Dependability
• Attention to detail and follow through
• Administrative writing skills
• Adequate skills with technology, e.g. computers and smart phones
• CA driver's license, clean driving record, and a car in good working order
• DOJ clearance
• Must pass physical exam including ability to lift 50 pounds

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Weekend availability

COVID-19 considerations:
Lifehouse is taking precautions to prevent the spread of COVID-19. We are actively following all health guidelines, practicing social distancing, working in small teams, & hosting virtual training sessions.

Work Location: One location

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