Switchboard Operator -Murfreesboro, TN Job at Bobby Dodd Institute
At Bobby Dodd Institute, we believe in an inclusive world where people of differing abilities can lead more independent and purposeful lives when provided the right guidance, support and opportunities.
This position is on a federal Abilityone contract that requires that most of the work hours are performed by employees with disabilities. Due to program requirements, this particular position must be filled by a person with a disability.
Job Summary:
Screen & route incoming calls
using electronic attendant console. Provide instructions & assistance to callers within and outside the medical center.
Essential Duties:
Process all incoming/outgoing calls
Assist in placing local and long distance calls
Answer all emergency calls & alarms
Operate radio, audio and digital paging systems
Maintain appropriate records
Perform paging services as required within the hospital
Provide general information as requested (I.e. visiting hours)
Provide pager distribution within the hospital for specific VA employees
Qualifications:
High School Diploma/GED
Excellent written & verbal communication skills
Excellent grammr and proofreading skills
Must have a good speaking voice
Must type a minimum of 40 works per minute
Excellent customer service skills
Must be able to work any rotating shift
Must be able to pass criminal background check
Must work well in a team environment & possess
excellent organizational, interpersonal, decision-
making and prioritization skills.
Physical Requirements:
Must be able to sit for extended periods of time
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