Systems Engineer I Job at Yale University
Systems Engineer I
Foundational Technology Services - Systems Admin, Windows
78577BR
University Job Title
IT Associate 1
Bargaining Unit
None - Not included in the union (Yale Union Group)
Overtime Eligible
Overtime Eligible - (Yale FLSA Group)
Time Type
Full time
Duration Type
Regular
Compensation Grade
Administration & Operations
Compensation Grade Profile
Associate (P4)
Wage Ranges
Click here to see our Wage Ranges
Work Location
Central Campus
Worksite Address
150 Munson Street
New Haven, CT 06511
New Haven, CT 06511
Work Week
Standard (M-F equal number of hours per day)
Searchable Job Family
Computing and Information Systems
Total # of hours to be worked:
37.5
Position Focus:
Yale is committed to improving the world today and for future generations through outstanding research and scholarship, education, preservation, and practice. Yale educates aspiring leaders worldwide who serve all sectors of society. No matter where you work in Yale University you are making an impact. As an entry level professional, you will be taking on a key role with one of our business units to work on the technology that is solving our most challenging problems and changing the way the world thinks.
The IT Associate 1 is an entry level career opportunity that provides the ability to develop and build the technical and professional skills needed to contribute to Yale’s continued dedication to expanding and sharing knowledge, inspiring innovation, and preserving cultural and scientific information for future generations.
Reporting to the Manager of the Windows Services team, the Windows Systems Engineer position provides Windows system administration for mission-critical services in a dynamic academic, research, and clinical environment. This position will work closely with fellow engineers, architects, support providers and clients as the service-oriented team operates and supports the infrastructure needs of Yale University. Using experience, creativity and self-motivation, this team manages the lifecycle of Windows systems at an enterprise scale and ensures performance, reliability, and security on Windows systems in a dynamic 24-7-365 production data center environment.
Areas of Focus: Windows Server troubleshooting and server builds. Knowledge of Vmware, Azure, AWS - Systems Management, backups and snapshots. ITSM - Queue management, Incident, Change, and Request handling - Following SOPs. SSL certificate lifecycle management. Prepare documentation (procedural, planning, informational), to support systems engineering. Perform limited off-shift work and participate in rotating on-call coverage.
The IT Associate 1 is an entry level career opportunity that provides the ability to develop and build the technical and professional skills needed to contribute to Yale’s continued dedication to expanding and sharing knowledge, inspiring innovation, and preserving cultural and scientific information for future generations.
Reporting to the Manager of the Windows Services team, the Windows Systems Engineer position provides Windows system administration for mission-critical services in a dynamic academic, research, and clinical environment. This position will work closely with fellow engineers, architects, support providers and clients as the service-oriented team operates and supports the infrastructure needs of Yale University. Using experience, creativity and self-motivation, this team manages the lifecycle of Windows systems at an enterprise scale and ensures performance, reliability, and security on Windows systems in a dynamic 24-7-365 production data center environment.
Areas of Focus: Windows Server troubleshooting and server builds. Knowledge of Vmware, Azure, AWS - Systems Management, backups and snapshots. ITSM - Queue management, Incident, Change, and Request handling - Following SOPs. SSL certificate lifecycle management. Prepare documentation (procedural, planning, informational), to support systems engineering. Perform limited off-shift work and participate in rotating on-call coverage.
Essential Duties
1. Works closely with experienced staff to acquire the skills and knowledge necessary to become proficient in area(s) of specialization. Takes initiative to increase understanding of all job-related areas. 2. Assists in applying principals and methods of the functional area to problems in technical areas to arrive at viable solutions. 3. Perform analysis, design, implementation and maintenance activities within area(s) of focus 4. Troubleshoot processes, issues and errors. 5. Participate in projects that solve business requirements. 6. Explore and propose creative information technology solutions to business problems. 7. Pursues opportunities for efficiencies and/or to achieve cost reduction. 8. Work with business and technical partners to resolve business issues and respond to ad hoc requests. 9. Ensure all work is in compliance with Yale University and Information Technology policies, procedures, guidelines and regulatory requirements. 10. Complete additional assignments as assigned.
Required Education and Experience
Bachelor’s degree and no experience necessary.
Required Skill/Ability 1:
Passion for a career in information technology.
Required Skill/Ability 2:
Strong technical and analytical abilities.
Required Skill/Ability 3:
Strong in oral and written communications, analytics and problem solving.
Required Skill/Ability 4:
Ability to define problems, identify solutions and follow through to completion.
Required Skill/Ability 5:
Drive and initiative to go above and beyond to achieve goals while collaborating in a team environment.
Weekend Hours Required?
Occasional
Evening Hours Required?
Occasional
Drug Screen
No
Health Screening
No
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
W.L. Harkness Hall, 3rd Floor, Room 303
100 Wall Street, New Haven CT 06511
203-432-0849
equity@yale.edu
Note
Yale University is a tobacco-free campus
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