Systems Operation Dispatcher Job at We Energies (WE)
We Energies, a subsidiary of WEC Energy Group, is seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin location.
Job Responsibilities
The Systems Operation Dispatcher performs the following duties:
Handles communications using a multiple line phone/radio system.- Dispatches, routes, and monitors field personnel (gas and/or electric) designated for both planned and unplanned work.
- Utilizes multiple software programs used to create, track and analyze work orders, dispatch field resources, and submit locate requests.
- Works with a sense of urgency to immediately route field personnel to calls involving imminent danger or threats to public safety.
- Works collaboratively with peers and management personnel to prioritize work and resources based on emergency response, worker qualifications, availability, location and schedule of field operations personnel.
- Uses callout system to replace absenteeism, workload needs, or as directed by supervision.
- Utilizes the distribution systems to accurately document customer outage information.
- Adapt to a constantly changing work environment, think quickly to make tough decisions, ability to work independently without direct supervision, work under stress, multi-task and problem solve at a very high level.
This occupation includes rotating shifts including weekends and holidays
Minimum Experience Required
Maintain and abide by NERC security access for Physical Security Perimeter (PSP).
Preferred Qualifications
Emergency dispatch experience within the last 3 years- Experience in a fast paced work environment
- Proficient with Microsoft Office
End Date: 05/30/2023
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
EEO/AA policies and statements
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