Team Lead Job at Monarch Care Services of Bucks County
Monarch Care Services of Bucks County Fairless Hills, PA 19030
Responsibilities of the Homecare Services Supervisor (HSS) Position:
Direct Caregiving 1. Providing personal care services to consumers according to their care plan, expressed needs, etc. Leadership / Supervision / Training 1. Supervision of caregivers a. Ensure that caregivers arrive on time for shifts b. Ensure that caregivers are clocking in / out consistently & correctly c. Ensure that caregivers provide care according to the client’s care plan d. Ensure that caregivers document accurately & before the end of their shift e. Ensure that caregivers complete all assigned tasks f. Provide director with objective feedback on staff performance as requested 2. Training a. Provide comprehensive orientation & training to new hires b. Ensure that all staff are familiar with emergency procedures & follow the Resource Guide c. Provide equipment training, as applicable 3. Managing call offs a. Be the first line of defense for director in effectively managing call offs b. Ensure that all shifts are filled even if that means that you fill the shift yourself, & be proactive in filling shifts when gaps are anticipated c. Accurately track call offs to determine if caregivers require corrective action due to repeated absences or tardiness Operations 1. Assist director with developing staff schedules 2. Ensure that client appointments are scheduled, transportation is secured & client is ready for appointment 3. Create & implement robust activity schedule, ensuring that all caregivers participate & engage with clients 4. Ensure that grocery shopping & meals are planned per individual client & menu reflects their preferences (post weekly menu in plain sight) 5. Ensure that LEAF documentation is completed accurately & in a timely manner 6. Ensure that incidents are reported immediately, described in great detail & shared with appropriate administrators (Director, Project Manager) 7. Actively monitor client & house binders to ensure that they are up-to-date & complete 8. Conduct money, narcotic & supply counts 9. Closely monitor overall operation of house & report maintenance concerns according to protocol
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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