Department: Operations

Reports To: Manager/Owner

FLSA Status: Non-Exempt

Employee Type: Full-Time/Part-Time (Varied)

Workdays and Hours: Mon-Sun; Opening-Closing (Varied) Some Holidays

Job Purpose:

To guide each customer through the Juice It Up! customer experience, before, during and after the purchase.

Outcomes and Responsibilities

1. Serve only quality products in a sparkling store!

• Follow JIU! standards when handling and preparing all smoothies, juices, bowls and food.
• Follow JIU! standards when cleaning and maintaining equipment, POS, windows, floors, shelving, counters, tables, chairs, outside areas, restrooms, and any part of the JIU! store.
• Ensure cups, spoons, napkins, merchandise, and snacks are stocked and available to customers at all times.
• Follow health and safety standards to assist others in doing the same.

2. Say Hi & Offer Samples and Product Knowledge

• Welcome every customer with a sincere “Hello, welcome to Juice It Up!” and offer them samples. Answer any questions and offer product knowledge.
• POS and Cash Handling
• Master POS and order-taking process to ensure correct product, always ask for customer name and deliver drink with customer name and drink name.
• Be able to count change and have be skilled at accepting cash, credit cards and gift cards for payment.
• Able to enter coupons and loyalty cards.
• Qualified to count and balance cash drawer with accuracy.

Qualifications and Characteristics

• Fun - creates an entertaining and enjoyable atmosphere
• Energetic – works with a sense of urgency
• Friendly – genuinely pleasant, welcoming and sociable
• Prideful – shows pride in self, store, product quality and the JIU! Brand
• Respectful – polite and courteous to customers and team members
• Helpful – prepared, eager, approachable, willing, and caring
• Informative – knowledgeable, educational, and instructive
• Proficient in English – (bilingual in Spanish an added bonus)
• Ability to lift up to 40 pounds
• Ability to stand for extended periods of time
• Ability to bend repeatedly
• Ability to multi-task and maintain a fast pace

Work environment

Semi confined space, generally cold in temperature and noisy. Extremely team-oriented. Individuals work with one to two other employees.

Other

• As an absolute condition of employment, employees are required upon hire to sign certain confidentiality and non-disclosure agreements.
• The statements contained herein reflect general details as necessary to describe the general functions of this job, the level of knowledge and skill typically required and the scope of the responsibility. It should not be considered an all-inclusive listing of work requirements or functions. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods or otherwise to balance workloads.

About Juice It Up!

We pride ourselves in creating only the best, real, and functional juice bar products to our discerning customers in order to enhance their overall wellness. We made a promise to deliver only the finest quality and we have been doing just that for over 24 years. Since our early beginnings in 1995 to now, we have remained dedicated to providing high‐quality and great tasting smoothies, bowls, and juices, while educating our customers on the benefits of our innovative ingredients.
Our Action
Juice It Up! is a brand that believes in taking action in our communities. Over the years, we have partnered with local and national organizations. Through our community participation, we are able to promote healthier living and help our customers discover the benefits of our products. We recognize our responsibility to help make a change in peoples’ lives by providing nutritious and delicious options for all ages.
Our Mission
We are the ambassadors of healthful living. From our hand-crafted smoothies and bowls, to our raw juice blends and the health‐conscience grab-n-go products, our promise remains the same: to remain dedicated to creating a healthier world for our families and our future.
Our Future
Since 2018, Juice It Up! has been owned by three families with a passion for food and franchised systems: Chris Britt of Britt Private Capital, Ed St. Geme of Jupiter Holdings and Chris Braun of Dover Shores Capital. Our highly experienced ownership group were franchisees in the Burger King system for more than 10 years in the 1990s and 2000s, have helped build many successful multi-site retail and entertainment businesses including Boot Barn (NYSE: BOOT) and Signature Theaters, and currently also own one of the fastest growing pizza chains in the U.S., Mountain Mike’s Pizza, with 210 franchised locations in the Western U.S. and growing. Each of these franchise and food industry leaders are actively involved in the leadership of the Juice It Up! brand. . The Juice It Up! of today and the future is also led by a highly experienced and veteran team of franchise business coaches and leaders across every business discipline, to support our franchisees in their quest to grow their locations, sales, profits and community engagement.

Pay: $15 / hour

Job types: Full-time, Part-time

Education: No education required

Work location: On-site