Tech Support Manager Job at Hillsborough Community College
        Position Summary
       
 
      
        Job Title
       
 
       
        Tech Support Manager
       
 
      
        Classification Job Title
       
 
       
        Tech Support Manager
       
 
      
        Full Time/Part Time Position
       
 
       
        Full Time
       
 
      
        Position Number
       
 
       
        EFC10T0001
       
 
      
        Requisition Number
       
 
       
        22559
       
 
      
        Department 
       
       
        GWS/DAC Continuing Education
       
 
      
        Required Qualifications
       
 
       
        The position requires:
        
(1) Bachelor’s degree and
(2) Five years of prior-related work experience.
 
      (1) Bachelor’s degree and
(2) Five years of prior-related work experience.
        Substitute of Experience for Education Permitted
       
 
       
        No
       
 
      
        Job Description 
       
       
        The position is responsible for:
        
(1) Designing, developing, and managing technical operations for Hillsborough Community College’s (HCC) Institute for Corporate and Continuing Education (ICCE).
(2) Provides leadership and coordination of established partnerships with technical vendors, testing center providers, and HCC’s IT department.
(3) Ensures a smooth flow of processes and procedures required for technical courses delivered, and
(4) Training in the use of instructional aids for trainers and in-house users of ICCE/HCC facilities.
(5) Responsible as the primary resource for computer-student related issues.
 
      (1) Designing, developing, and managing technical operations for Hillsborough Community College’s (HCC) Institute for Corporate and Continuing Education (ICCE).
(2) Provides leadership and coordination of established partnerships with technical vendors, testing center providers, and HCC’s IT department.
(3) Ensures a smooth flow of processes and procedures required for technical courses delivered, and
(4) Training in the use of instructional aids for trainers and in-house users of ICCE/HCC facilities.
(5) Responsible as the primary resource for computer-student related issues.
        Preferred Qualifications
       
 
       
         (1) Fluent in English and Spanish
        
        
          (2) Experience setting up small IT networks
        
        
          (3) Test Center Administration Experience
        
        
          (4) CompTIA A+ or Network+ Certification(s)
        
       
        Supplemental Job Information
       
 
       
         This is an in-person, professional/managerial opportunity with HCC’s Institute for Corporate & Continuing Education department. The core focus of the position is to setup and maintain student, staff, instructor, and test center information technology hardware, software, and networks.
         
 
        
        
         Additionally, the position contributes to initiatives that are intentionally growing corporate and continuing education opportunities across Hillsborough County. In this regard, the position will work with instructors, coordinators, and the Director of the Institute for Corporate and Continuing Education to meet departmental goals
        
       
        Additional Documents Required
       
 
      
        Campus
       
 
       
        District Administration Center
       
 
      
        Location
       
 
       
        03 - ICCE
       
 
      
        Pay Rate
       
 
       
        $50,382.01
       
 
      
        Pay Basis
       
 
       
        Annually
       
 
      
        Job Open Date
       
 
       
        10/07/2022
       
 
      
        Job Close Date
       
 
      
        Open Until Filled
       
 
       
        Yes
       
 
      
        Responsible Hiring Manager
       
 
       
        Ryan Buckthorpe
       
 
      
        Job Category
       
 
       
        Professional/Managerial
       
 
      
        Job Type
       
 
       
        Full-Time Temporary
       
      Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.