Threat Tec, LLC, a Veteran-Owned Small Business, has an immediate opening for an Enterprise Technical Manager, with a multitude of experience in software development, IT operations, and technical program management in cloud and on-premises computing environments to support our client at Ft. Eustis, VA.

In this role you will support the administration of our IT systems and the development of solutions that integrate these platforms with a focus on automation. Expertise in utilizing the Microsoft 365 Power Platform (Power Apps, Power Automate, and Power BI) to develop business automation solutions is key to this role. We are seeking a talented, results oriented, critical thinker to participate in all activities of IT solution development including requirements and solution definition, solution configuration and development, testing, and production support. This position is with a small team that operates like a startup. As such, you will have a lot of responsibility. You will have a high degree of independence and at the same time expected to be very responsive and forward leaning.

Primary Duties & Responsibilities:

• Work collaboratively with team members, customers, development partners, and internal and external stakeholders.
• Support requirements gathering sessions and develop detailed technical requirements.
• Develop business solutions using many components of Microsoft 365 and Azure.
• The primary emphasis and initial focus of responsibilities will be on solutions that leverage Power Apps, Power Automate, Power BI, and Azure SQL.
• Lead and execute system/integration testing and user acceptance testing.
• Provide post-production support including the implementation of fixes and enhancements.
• Provide status reports (risks/issues, deliverables, and completed and anticipated activities).
• Ensure project excellence by exhibiting professionalism, effective communication, critical thinking, and quality workmanship.
• Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively
• Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
• Troubleshooting technical issues such as email delivery failures or authentication problem
• Managing the deployment of new features or functionality after they have been tested in a staging environment
• Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected
• Providing support for mobile devices that use Office 365, including Android phones and iPhones
• Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync

Required Qualifications:

• Bachelor's Degree in Information Systems, Computer Science, Software Engineering, or relevant field from an accredited university.
• Proven experience developing and delivering business solutions using SharePoint Online, Power Apps, and Power BI.
• Prior experience in Microsoft 365 System Admin role.
• Minimum of 5 years of experience in an external customer-facing role, working with multiple customers simultaneously.
• Ability to work in a small team environment.
• Critical thinking skills and the ability to analyze and solve problems.
• Strong interpersonal, written, and oral communication skills.
• Excellent organizational skills and attention to detail.
• U.S. citizenship required
• Must be clearable/eligible to obtain security clearance

Preferred Additional Skills:

• Experience integrating data via external aps into Microsoft 365 Dataverse
• Experience working within Agile/Scrum software development processes
• Active CompTIA Security Plus Certification
• Experience deploying custom web applications in Azure via CI/CD

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.