TECHNICAL SUPPORT SPECIALIST Job at Securenet Systems
Securenet Systems / Cirrus Streaming is an international radio streaming services provider, offering streaming for terrestrial and internet broadcasters all over the world.
We are looking for a Technical Support Specialist to join our support team, based in Deerfield Beach, FL.
DESCRIPTION:
- Answer support phone, support tickets, and chats
- Desktop player and mobile app assistance
- Expedite the resolution of customer requests
- New station setups
- Schedule client calls for custom integrations
QUALIFICATIONS:
- Technical background
- Internet-savvy
- Knowledge of desktop/device hardware
- Smartphone/tablet/device proficient
- Ability to prioritize and multi-task
- Strong interpersonal and communication skills, both verbal and writing
- Ability to work both independently and within a team environment
- Proficiency with Microsoft Office (Outlook, Word, Excel)
PAY AND BENEFITS:
- Full-time
- Salary
- PTO
- Health insurance
- 401k benefits
Email resumes to resumes@cir.st
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