Job Duties:

• Provides technical writing support for the production of all agency procedure manuals.
• Ensures that all procedure manuals are maintained and up to date.
• Maintains list of related trainings that must be updated to remain in sync with procedure changes.
• Updates the agency Policy Manual at the direction of the Director of Quality Improvement/ Compliance Officer.
• Ensures that all procedure manuals are consistent with each change or update to the Policy Manual.
• Research and identify public, institutional, & private requests for proposals & grant opportunities that are aligned with the agencys mission and strategic plan for programs and services.
• Works closely with the Director of Quality Improvement/ Compliance Officer for preparation for site visit and monitoring preparation.
• Maintain Planning and Tracking calendar for:
  • Current funding renewal requirements and application cycles.
  • Known funding entities and their annual granting processes & cycles.
  • Maintain list of agency funding priority and needs, seeking match to need and funding opportunities.
  • Track and report on all grant submissions and awards each month.
• Project Management of New Grant Submissions
  • Including outlining requirements and coordinating team for grant submissions; coordination and requests for letters of support and memorandums of understanding; compiling all elements of grant proposal for review and submission; coordinating internal review, edits and pre-submission scoring.
  • Timely submission of full grants
• Project Management of ongoing funding applications
  • Including coordination with contracts manager regarding renewal application requirements; outlining and coordination of responsible parties submission for applications; editing for internal consistency among documents and that all proposals are clear, concise, and follow the application submission guidelines; coordinating internal review, edits and pre-submission scoring.
  • Timely submission of full grants
• Staff training presentations:
  • Assists with creation, formatting, editing and design of trainings and updates in keeping with changes to procedures and procedures manuals
  • Assists with the conversion of trainings to E-Learning formats

Special Requirements:

• Ability to interface well with all departments of the company and to represent the Suncoast Center Management team in a highly professional manner. To maintain the highest level of confidentiality. Multi-tasked orientated.
• Excellent customer service skills

We are seeking compassionate, dedicated individuals to join the Suncoast Center community mental health services team. Since 1944 we have provided emotional wellness, trauma services, and child advocacy to individuals and families. Our employees thrive in a family environment where diversity and inclusion are a priority. We offer a competitive rate of pay, and health & welfare benefit package. We offer 20 days off within your initial first year and 5% employer match on a 403(b) Plan.

Minimum Qualifications:

Education: Bachelors Degree in Communications or relevant field; Equivalent work experience, may be considered towards degree requirement.

Licensure: N/A

Experience: At least four years technical writing experience, including grants research and writing, procedural and technical manuals writing, and policy manuals writing.

Driving Requirements: Must have a valid Florida drivers license and a driving record that is acceptable to Suncoast Center.

Additional Requirements: Must be able to complete a level II background screening and pre-employment drug test in compliance with Florida Law. Must be at least 21 year of age. Must be able to provide official transcripts.

Working Conditions: Indoor work. Forty hours per week. Exposure to multiple, simultaneous deadlines, high-stress position. Ability to work in an office environment with multiple projects and deadlines. Interaction with board members, and the public, including funders and donors.

Computer Literate: Advance knowledge of Microsoft Office Suite. Proficient use of internet search engines utilized for research. Ability to design/create graphs, diagrams, and flow charts to communicate concepts through appropriate computer software products.