Terrace Attendant, TIAA Bank Field Job at Delaware North
The Opportunity
Minimum pay rate: $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
At Delaware North, we care about our associates’ professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities
- Prepares terrace before start of event, ensuring all items are in place and ready for guest arrival and ensures terrace remains stocked throughout the event, and continues to serve guests until the event has ended.
- Confirms all items ordered in advance of event by guests are prepared to standard, delivered, and served timely and accurately.
- Delivers the highest quality of guest service at all times, creating a genuine connection with the guests and showing interests in their needs.
- Anticipates guests needs, suggests additional items such as appetizers and desserts, and captures terrace orders and delivers to kitchen and bar staff as appropriate.
- Ensures all local and company laws and regulations are being followed, including checking for identification before serving alcohol.
- Maintains standard of orderliness and cleanliness of suite throughout the event.
- Obtains signatures from the terrace host on any charges incurred.
- Completes all closing tasks before departure.
- Performs other duties as assigned.
Qualifications
- Minimum of 1 year of service experience in a hotel, full service restaurant, catering facility or club environment required; previous experience as suite runner preferred.
Physical Requirements
- Ability to lift up to 50 pounds for set-up, service and clean up of terrace.
- Cable of standing and walking for entire length of shift, including walking up and down stairs and lifting as the work duties demand.
- Variable temperatures,
Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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