Harts Gas & Food is part of Parkland USA and the Parkland Corporation family of brands. Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands and our team members serve retail, commercial, and wholesale customers across the United States, Canada, the Caribbean region and the Americas. As Parklanders our purpose is energizing people and business to get them where they want to go. We're a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster.

Position Title: Territory Manager

Salary: DOE

Position Summary

The Territory Manager will be working as a team leader with Store Managers to develop plans to generate sales increases, control expenses and maximize profits. The Territory Manager is assigned a number of convenience stores and is responsible for all store operations such as sales, gross margin, shrink, payroll, expenses etc.

Key Responsibilities:

• Takes ownership of each store in assigned regions, effectively allocating resources to drive overall profitability in a variety of situations and market conditions
• Uses all available data to make commercial decisions based on sound analysis and financial judgement
• Supports and coaches Store Managers to increase their store's profitability
• Adopts a strategic view of the stores while ensuring the tactical and fiscal integrity of assigned stores portfolio
• Understands the behavior and patterns of assigned stores' customer base, draws conclusions from this and coaches Store Managers to meet and exceed customer expectations
• Actively monitors customer satisfaction and feedback systems to drive continuous service improvement
• Creates a service culture by ensuring all activities are centered on the customer
• Positively communicates and demonstrates the Brand Values and Attitude
• Prioritizes and allocates maximum possible time to effectively complete store visits and using the visits to develop and follow up on practical and achievable action plans
• Manages an effective, efficient and stable retail environment, across assigned stores, ensuring all corporate programs, policies, procedures, initiatives and strategies are consistently implemented
• Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing the daily record of transactions for corporate, or performs work of subordinates as needed
• Positively influences all business stakeholders by offering suggestions and ideas on ways to improve operations and processes
• Leads the recruitment, on-boarding, training and development efforts for Store Managers, of assigned stores, actively manages the succession planning process and ensures all HR policies and procedures are adhered to
• Creates a high-performance culture in all assigned stores by setting clear expectations and targets, analyzing stores performance, holding Store Managers accountable and giving appropriate and prompt feedback
• Coaches, motivates and inspires Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely

Qualifications and Skills:

• Bachelor's degree from a four-year college or university or a minimum 4 years work experience in a retail and/or customer and commercial focused retail environment with a minimum of 1 year of Multi-Store Management responsibility
• 3-5 years experience managing a retail store
• Retail sales background
• Geographic mobility
• Ability to work for long periods of time, typically 10-12 hours per day, during peak sales periods which include, but are not limited to Thanksgiving, Christmas, Easter, etc.
• Well-developed ability to read, write, comprehend, and speak (conversational) English
• Ability to travel 75% of the time and in some cases with limited notice

We offer:

• Medical with a great wellness program that includes up to $2200 per year in HSA contributions, Dental, Vision, Company paid life insurance, LTD, STD;
• 401k with generous company match;
• Paid time off;
• Great working environment!

We thank all candidates in advance for their interest, however only those being considered will be contacted.

Parkland USA is an Equal Employment Opportunity Employer.

Parkland USA is committed to equal employment opportunity for all persons. All employment decisions at Parkland USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. It is the policy of Parkland USA to provide Equal Opportunity Employment to all qualified disabled veterans, individuals with disabilities, and protected veterans who are employees or applicants for employment.

Skills

• Retail

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity