Who We Are:

Auto Approve is a fast-growing, multi-million-dollar fintech organization. We are disrupting the way people pay for their cars and trucks, saving customers over $1,300 a year. Auto loans are complicated, confusing, and too costly. Auto Approve makes it simple for our customers to save money and enjoy life more. With the help of our private equity backers, we are revolutionizing the auto finance industry.

In 2022, Auto Approve has broken every daily, monthly, and annual record the company has ever had: funded loans, applications, & leads. We were recognized as #668 on the list of Inc. 5000’s Fastest Growing Private Companies. We crossed the $2B loan milestone, helping over 75,000 customers refinance loans; putting more money back in their pockets for things that matter the most. We have even bigger goals and growth in mind for 2023, and members of the Titles department will have an opportunity to grow personally and professionally and have a direct impact in helping Auto Approve achieve our aggressive growth goals into the future.

Most of our team members join us because they connect with our mission of providing services that make it simple for our customers to save money and enjoy life more. We provide a fast-paced, enthusiastic atmosphere that thrives on constant improvement. We offer a competitive compensation package, a full suite of medical benefits (including dental, vision, pet insurance, and more), and PTO and holidays. We are looking for individuals to demonstrate an entrepreneurial spirit, promote fresh ideas, and serve as an agent of change. We’re looking for a Title Specialist to join our rapidly growing team in our Plymouth, MN office. We are looking for candidates in the Greater Minneapolis-St. Paul area as this is an on-site position.

What You’ll Do:

The Title Specialist is responsible for perfecting automotive titles in a timely manner in the correct lending partner name. The Title Specialist will work collaboratively with other Auto Approve production teams to ensure that title processing is done accurately, efficiently, and completed within established guidelines. We are looking for someone who has strong communication skills, enjoys a goal driven & fast-paced environment, is enthusiastic to multitask and perform multiple departmental functions, and is always poised and professional. The role’s day-to-day duties include (but are not limited to):

• Ensuring accurate and efficient perfection of automotive titles for lending partners
• Verifying and auditing loan and title documents for accuracy while monitoring accounts for “red flags” or potential fraud
• Managing the Title Check Queue
• Providing outstanding customer service (during outbound/inbound calls and while responding to voicemails, emails, and text messages to obtain missing documentation), meeting service level agreements, and de-escalating situations
• Learning state specific title laws & requirements for perfecting liens and updating internal processes to align with state titling and form/requirement changes
• Documenting the system of record per applicable policy/procedure
• Providing consistent and timely feedback to management

What You’ll Need:

• 1+ year experience working with automobile loan and/or titles processing required
• Bilingual experience (preferred)
• Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
• Ability to work overtime hours and Saturdays, as needed
• Knowledge of banking, financial services, dealership or real estate processing (preferred)
• Experience with quality assurance (preferred)
• Experience working in a fast-paced work environment (preferred)

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.

Physical Requirements: This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement: Auto Approve provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auto Approve complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants must be legally authorized to work in the United States

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Minneapolis, MN 55447: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Required)
• Title processing: 1 year (Required)

Work Location: In person

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.