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Utility Coordinator Job at Wiverse

Wiverse Irvine, CA 92618

12-month contract

Hybrid (3 days in office, 2 days remote)

Provide asset location information to assist in planning of construction projects by external companies in the interest of protection of fiber optic assets.

Essential Job Functions

  • Identify aerial and underground fibers from OSPI and Google maps.
  • Analyze and process inquiries about Dig Tickets received from 811 (Dig Centers) using information available.
  • Respond and process incoming Utility Notification Requests from different municipalities and construction companies.
  • Manage incoming phone calls about locate tickets and late mark outs that will need to be addressed by locate vendors.
  • Register new Dig Centers for owned fiber optic installations.
  • Provide status of Dig Ticket historical information.
  • Review utility relocation plans; working with the Utility Companies and designers to resolve conflicts while ensuring compliance with Federal, State, and Local codes.
  • Coordinate with client and utility owners to ensure project schedules are met and prepare documentation to perform the utility work.
  • Looking for someone who would be comfortable filing, managing correspondences, data entry, etc.. College graduate preferred, with some industry experience helpful (not necessary).

Education/Certifications

  • High School diploma or equivalent

Experience/Minimum Requirements

  • One (1) to three (3) years in a general business environment with project coordination and/or administration experience.
  • TELECOM EXPERIENCE PREFERRED.

Other Skills/Abilities

  • Proficient with Microsoft Office and ability to learn a variety of specialized tools used for processing Dig
  • Tickets and utility requests
  • Knowledge of Google Maps and OSPI preferred
  • Ability to read construction drawings is a must.
  • Excellent verbal, written, and organizational/administrative skills are a must
  • Excellent sense of personal accountability
  • Detail oriented
  • Strong interpersonal skills
  • Self-motivated with the ability to make critical decisions
  • Ability to multi-task in a fast-paced environment
  • Customer service orientation with a strong problem solving approach

Job Type: Contract

Pay: $23.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Irvine, CA 92618




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