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Vacation Rental Administrator Job at Associa Hawaii

Associa Hawaii Kīhei, HI 96753

Job description Vacation Rental Administrator

The ideal candidate is a team player who can work well in a constantly changing fast paced environment. A problem solver who has a strong hospitality and customer service background. Candidate must demonstrate very strong written and verbal communication skills. Job duties include but are not limited to the following:

  • Reservations and heavy phones
  • Ability to quickly learn reservation software
  • Experience with Streamline and OTA’s
  • Vacation rental unit inspections (prior to arrival and after departure)
  • Daily housekeeping and maintenance scheduling
  • Coordinate preventative maintenance annually
  • Coordinate emergency maintenance
  • onboarding new housekeepers, maintenance and vendors
  • Ability to learn Accounting AR, AP, Owner proceeds
  • Knowledge and ability to use Microsoft Office
  • On call rotation
  • Maintain unit inventories and purchase replacement items
  • Maintain two heavy email accounts
  • Effectively manage daily correspondence and operations tasks to exceed customer and owner expectations
  • Schedule and coordinate contractors during remodels
  • Purchases and deliveries
  • Enforce rental terms and terms of mgmt. agreement
  • Ability to climb stairs and lift up to 50 lbs.
  • Must work weekends, some holidays and on-call rotation
  • Clean Driver’s Abstract and Background screening
  • Must have own car and proof of insurance
  • Preferred candidate should reside within 20 minutes of Kihei
  • Genuine Aloha

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Kīhei, HI 96753: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: One location




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