Visitor Information Specialist (Temp/On-Call) Job at City of Georgetown, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Responsible for greeting all Visitors Center guests & providing comprehensive information on Georgetown to assure a quality experience & to encourage repeat visitation. Evening & weekend work is required.
Applicants are encouraged to submit a resume.
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Greets all visitors and provide comprehensive information to assure a quality experience in Georgetown.
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Assists with incoming calls as needed, recording requests for information and forwarding to appropriate person.
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Assists with the processing of incoming brochures and assemble goody bags as required.
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Handles retail sale items in the gift shop portion of the Visitors Center.
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Acquires knowledge regarding Georgetown’s history, visitor attractions, hotels, restaurants, etc., and is familiar with all collateral material and merchandise in the Visitors Center.
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Assists in maintaining CVB general phone line.
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Assists with special events and activities.
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Performs other duties as may be assigned.
MINIMUM QUALIFICATIONS:
Education, training and Experience Guidelines
High school graduate, or equivalent. Six (6) months of customer service or public contact. OR Any combination of experience, education and/or training that provides the required knowledge, skills, and abilities.
Cash handling skills, preferred
Knowledge of:
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Customer service practices and procedures.
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Money handling practices and procedures.
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City policies and procedures.
Skill in:
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Effective communications, both orally and in writing.
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Using computer and various software programs.
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Reading and understanding technical instruction manuals for software and other equipment.
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Composing text using standard business English and proper grammar.
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Performing mathematical calculations to make change and balance accounts.
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Solving problems which arrive during special events and on a daily basis in Visitors Information Center.
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Interacting will a variety of individuals by phone and in person.
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Creating a welcoming environment.
LICENSES AND CERTIFICATION REQUIREMENTS
Valid Class C Texas driver’s license.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Sitting, standing, walking, climbing, handling, fine dexterity, reaching, vision, hearing, talking, use of foot controls, bending, crouching, twisting, pushing, pulling, lifting, carrying.
Schedule: On-call up to four (4) hours weekly. Evening & weekend work is required.
Hiring Range: $12.43 - $15.58 hourly.
#LoveWhereYouWork
On Call-Part time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
!
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