Vocational Support Coach - FT (Harford and Cecil Counties)

The Arc Northern Chesapeake Region empowers people with differing abilities to live independently in a home of their own, find employment, engage in social activities, and ensure a safe and supportive home for foster care children.

Primarily location for this position – Harford county and Cecil counties (Must be willing to work in Northern Baltimore County as needed).

Position Summary

The vocational support coach will provide community- based assistanceto our Pre-employment and adult services vocational rehabilitation team.

Job Description

The vocational coach’s primary role shall include preparation, education, training, job development and coaching supports as authorized by the Division of Rehabilitation. In a manner consistent with supporting The Arc NCR mission statement, the Vocational coach shall do the following:

Position Responsibilities to include but not limited to:

• Provide Job Preparation services to include the development of a resume, cover letter, and job development plan.
• Teach and train participants how to effectively interview: to include mock interviews, role play, research companies, as well as utilize visual aids.
• Utilize information compiled in the job development plan to support people in job developing efforts through completing job applications, engaging in the interview process, coordinating working interviews and networking with local employers.
• Conduct on site Job Coaching: Supporting people in learning the knowledge, skills, and abilities to perform the job duties as outlined by the employer.
• Provide individualized job support to align with the learning style of the person supported. Implement multisensory teaching techniques which utilize a “see it, hear it, do it” approach.
• Advocate on behalf of the person supported to ensure appropriate accommodations and modifications are in place for success on the job.
• Monitor the progress of person supported for a 90-day period to support in successful case closure.
• Provide accurate and timely documentation reflecting all services provided on DORS required forms.
• Ability to work autonomously in a community-based environment with support and direction from program supervisor.
• Ensure all documentation is completed timely for monthly invoice submission.
• Consistently provide the specified billable hours of service as directed by program supervisor.
• Other duties as assigned to meet program needs.

Essential Skills and Core Competencies

The ideal candidate for this position will possess the following:

• Effective oral and written communication skills
• Ability to effectively advocate with employers
• Ability to multi-task and manage time effectively to meet all necessary deadlines
• Critical thinking and problem- solving skills
• Flexibility to meet the needs of the program and adjust hours as needed.
• Adaptability to work in a variety of environments.
• Willingness to learn and the ability to take direction
• Active listening and keen observational skills required.
• Ability to work autonomously in a community-based environment with support and direction from program supervisor.
• Ability to work with high school students as well as adults
• Ability to adapt style to serve the varying needs of the people supported within the program
• Ability to represent the mission, vision, and values of the Arc Northern Chesapeake in a professional manner while working with individuals, families and various agencies and employers.

Education, Training and Experience:

• High School diploma or GED equivalent is required, Associates degree in human services or related field preferred
• One to Three (1-3) years of experience working with people with differing abilities preferred
• Fluent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)

Other Requirements

• Access to reliable transportation during the entire shift.
• Active valid driver’s license and driving record that has no more than two (2) points.
• Maintenance of all required trainings under DORS guidelines and The Arc Northern Chesapeake Region policies and procedures
• Flexibility of scheduling to meet agency and program needs

Physical Demands and Work Environment:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Physical Demands

The physical demands of this position are contingent on the job in which the person is learning. As a vocational coach, you may need to model task expectation to ensure understanding or physically support to ensure safety during the training process.

Required physical expectations:

• Must be able to lift 50-70 pounds
• Ability to stand for up to 8 hours when needed.
• Ability to walk distance as needed
• Ability to sit as needed
• Ability to repetitively stoop, crouch or kneel to model and teach tasks.
• Ability to climb as needed
• Ability to use hands to carry and handle tools/equipment
• Ability to repetitive use hands to type and document.
• Ability to reach overhead with arms and hands
• Ability to speak to provide instruction, prompting and feedback
• Ability to hear (with or without device)
• Ability to see (with or without corrective lens)

EEO Statement

The Arc NCR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• Aberdeen, MD 21001: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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