Warranty Administrator Job at Bayshore Ford Truck Sales
Bayshore Ford The Truck Store, servicing customers since 1976, is growing once again and we are expanding our Service Department. We are seeking a Warranty Administrator with hands on experience in an automotive industry.
Essential Duties and Responsibilities:
Close all warranty repair orders after reviewing and submit claims to the appropriate vendor ( DTNA, Caterpillar,Cummins,Fuso,Autocar,Spartan,Ford ) Check claims for errors and maintain warranty schedules.
- Perform related duties as assigned by supervisor
- Maintain compliance with all company policies and procedures
- Review and close all warranty repair orders to get maximum efficiency
- Upload warranty claims
- Maintain warranty schedules on a weekly basis
- Verify warranty coverage
- Prepare and Return parts to vendors as needed
Qualifications
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with customers, service representatives and other employees
- Computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High school diploma or GED required
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to talk, listen and speak clearly on telephone
Job Type: Full-time
We offer competitive pay, benefits, paid holidays and vacation, professional growth and we promote from within. We provide employees with working conditions that contribute to their continued safety, health and welfare.
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