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Warranty Administrator Job at Yoh, A Day & Zimmermann Company

Yoh, A Day & Zimmermann Company Milwaukee, WI

$30 an hour

Job Information

  • Date Posted
    2023-05-15
  • Location
    Milwaukee, WI
  • Job Title
    Warranty Administrator
  • Gender
    Both
  • Offered Salary
    $30 an hour
Service Warranty Administrator needed for a remote contract opportunity with Yoh’s client located in Milwaukee, WI

What You’ll Be Doing:
  • Responsible for the quality of timely and accurate processing of warranty claims and documents while utilizing decision-making skills
  • Requires interaction with dealer network
  • Accurately coding warranty claims and entering into the dealerships automated system
  • Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
  • Reviewing warranty claims and correcting any errors
  • Administering warranty parts identification and disposal
  • Maintaining good working relationships with the Service and parts Departments
  • Booking/coding warranty & internal repair orders
  • Keeping abreast of all factory recalls and announcements
  • Reconciling all warranty receivables and working with the accounting department to obtain payments
  • Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
  • Maintaining all service and customer records as required by the warrantor.
  • Other duties as assigned.
What You Need to Bring to the Table:
  • Excellence in Customer Service as a must – high sense of urgency
  • Accuracy is required in performing all functions of this position.
  • Strong phone, verbal, and email communication skills along with active listening
  • High attention to detail, follow-up, multi-tasking, and conflict resolution
  • Understand the goals and objectives of the Team, Department, Company.
  • Demonstrate a high level of integrity, commitment, and dependability.
  • Strong work ethic and a high level of self-accountability and dependability
  • Works independently and as part of a team.
  • Experience in AS400 system and understanding of auto/motorcycle manufacturer a benefit
Location: Milwaukee, WI

Pay Rate: $30 per hour

Hours: 8am-5pm; Remote

Opportunity is Calling, Apply Now!

Recruiter: Heather Naso

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!
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Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities [1]to contact us if you are an individual with a disability and require accommodation in the application process.

Links:
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[1] https://www.yoh.com/applicants-with-disabilities
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