West AR Operation Manager (Buena Park, CA) Job at Hiossen Inc.
Job Description
- Issue and mail out invoices on a daily basis
- Maintain AR Files and keep confidentiality
- Customer Registration & Modification
- Apply for the credit card, check, and wire payment(s) to proper accounts
- Deposit checks on a daily basis (willing to train)
- Investigate customer accounts for past due payments & contact account representatives and clients as needed
- Manage collection efforts with a high level of professionalism & persuasiveness as needed (internally and externally)
- Handle internal employee and customer questions/concerns via phone and/or e-mail
- Provide thorough, efficient, and accurate account information and updates for each call and/or e-mail received
- *Perform other duties and responsibilities assigned
Required Skills
- More than 2 years of experience (preferred, but not required OR college degree (Preferred)
- Excellent customer service and strong communication skills (verbal and written) REQUIRED
- Strong PC with knowledge of Microsoft Word, Excel, and Powerpoint
- Knowledge of ERP system (Preferred but not required; willing to train)
- The knack to keep calm and develop relationships in possibly difficult circumstances
- Ability to interact professionally with management and other internal departments with recommendations and concerns
Benefits
- Health, dental, vision, pet insurance
- 100% company paid life, long- and short-term disability insurances
- 401(k) with 100% company match (up to 5% of salary)
- PTO (15 days first year, -[6 days paid vacation,9 sick days]);(20 days for second year))
- Paid holidays
Requirement
- Two weeks of job training at our HQ office in New Jersey is required
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Buena Park, CA 90620: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 2 years (Preferred)
Work Location: In person
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