Work From Home Customer Service Agent Job at Express Employment Professionals
Express Employment is looking for Customer Service Representatives to work from home!! (Remote Position)
Pay Rate: $13.50
Start Date: December 16, 2022
Schedules: Availability window is from 12pm-10pm
(Must be able to work the 40 hours within the availability window)
You will either have a set Saturday or a Sunday off & the day off during the week will rotate.
You will receive your schedules once you complete the two-week training.
Must be able to commit to the training NO SPECIAL ACCOMODATIONS can be made during this time, NO EXCEPTIONS!
Training will be: 2 weeks (Monday- Friday / 8am-4pm)
Orientation Day – 12/16
1st week - 12/19 - 12/23
2nd week - Side by side 12/27 - 12/30 (12/26 OFF)
3rd week- Go live with assigned schedules
Project summary:
Taking in-bound calls for an over-the-counter benefit program through Member's health insurance. Agents place orders, give account balances, replace cards, order catalogs, assist with web site / app questions, and provide general assistance to the members.
Qualifications:
- Must be BILINGUAL (Read, Write and Speak)
-Must have at least two years of call center experience.
-Must be computer savvy / must be able to communicate effectively / must be able to work under minimal supervision.
-Must be able to complete computer set up alongside of tech.
-Must have reliable Internet connection & LAN connection.
Equipment is provided - Must pick up in office
Serious Inquiries only!!
If interested in the position, please send us your resume to our McAllen Office!!!
Or please call our office to 956-664-9675
EXT 58-Michelle
Ext 68-Stephanie
Ext 80-Perla
Job Type: Full-time
Salary: $13.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Work from home
Schedule:
- 8-hour shift
- Day shift
- Evening shift
- Weekend availability
Work Location: One location
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Work Location: Remote
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