Essential Duties:

Logistics

• Oversee all travel booking and approvals.
• Work closely with the selected travel agency to ensure staff are booked accurately and within policy
• Determine which out of policy airfares are allowable.
• Work with travelers to collect any fees associated with booking outside policy or multiple flights
• Work with the International office to coordinate flights within policy.
• Run reports for use with registration and data needs
• Assist the conference director with logistics based on need.

Human Relations

• Be a customer service specialist; maintain a warm, personable manner by demonstrating flexibility and a positive attitude in difficult circumstances.
• Address problem situations that arise and work to find solutions.

Communication

• Work with conference Director and Administrator to communicate travel policies and approvals/denials of flights to attendees and travel company.

Office

• Proficiency in all Microsoft systems with strong skills in Excel to manage data involved in the conference.
• Organize and track flights, approvals, denials, reimbursements, collections.
• Assist conference Director and Administrator in testing and setting up the travel site.

Working Conditions:

• Office environment; travel when necessary. (Optional September 2023)
• Position is part-time July 2023 through January 2024, working 20-35 hours per week.
• Position is temporary, ending January 2024.
• The anticipated salary range for this position is anywhere from $15.17-$18.99 hourly depending on experience.

Education:

• College degree in related field desired.

Qualifications and Experience:

• Must represent Young Life in a professional and courteous manner.
• Must observe confidentiality.
• Previous experience in administrative support of a major project, preferably in conference / event planning.
• Previous Young Life experience desired.
• Strong written and verbal communication.
• Multi-task assigned projects autonomously to completion.
• Excellent organizational and analytical problem-solving skills.
• Familiarity with the travel industry a plus.

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

This person will handle the air travel booking for the Young Life Conference assisting the Conference Director and Conference Administrator in overseeing the approval and booking process for all attendees. They will be the point person for all air travel questions and approvals leading up to the conference and handle all reimbursement and collections for tickets.