The mission of Centinela Youth Services, Inc. (CYS) is to strengthen families and communities and help build successful students and productive adults, leveraging the principles of restorative justice to empower peaceful conflict resolution. We are committed to ending the institutionalized practices in schools and justice systems that are primarily responsible for maintaining the school-to-prison pipeline, and disproportionately impact youth of color. CYS operates a variety of innovative programs that are proven to increase student performance; reduce school dropout rates, gang involvement, youth violence and crime and ultimately help preserve families. CYS is a leading innovation that is transforming youth justice in LA and the state, with a commitment to both youth development and serving victims of youth crime, while impacting systemic change to end the school to prison pipeline. CYS is also providing leadership to critical juvenile justice reform in LA County, and as a result is growing rapidly. CYS is seeking an energetic, creative, and dynamic leader to manage outreach and relations with justice system partners.

Compensation

This is a full-time position, including benefits. Salary is commensurate with experience. All full-time employees are invited to participate in the company’s health benefits package after completing the 60-90-day employment introductory period. Our benefits program includes select health plans and dental plans at 100% cost reimbursement (for employee only), vision insurance, time off accruals and holiday pay.

Work location

This position will split time between remote work and our Inglewood office. This position involves a lot of meetings in the field at various locations across Los Angeles County.

General Functions and Responsibilities:

Reporting to the Program Director, the Mediation Supervisor is responsible for quality and growth of the CYS Mediation Program. This includes the country’s leading evidence based Restorative Justice program; Victim Offender Restitution Services (VORS) and parent/teen conflict resolution program Families Able to Resolve Situations (FARS). The position has for community outreach to ensure a pipeline of referrals and elevating public awareness of CYS services. Other duties will include program quality oversight and developing performance monitoring and improvement plans as needed and conduct outreach to partner community service agencies. Other duties include, but are not limited to, the following:

· Overseeing the Mediation department and budget that accounts for a very significant part of overall organization budget.

· Supervising mediation case managers and program administrative clerk to ensure quality operations and achievement of grant and mission goals.

· Identify, track and measure KPIs for staff on an annual basis, to be reviewed quarterly.

· Developing and implementing a robust outreach and retention plan for CYS’s volunteer program and special projects to enrich the volunteer experience

· Recruiting and supporting a team of volunteer mediators, surrogate victims, translators, and interns

· Ensure Mediation programs have the resources they need to serve throughout CYS service areas; this includes community partnership resources for mediation space and community service opportunities for youth.

· Staff supervision includes hiring, retention, clear work instructions, ongoing monitor of work quality, conducting regular performance evaluations, developing performance improvement plans, coaching, mentoring, and training.

· Responsible for CYS performing well as a partner in the County’s Dispute Resolution Program; Attend quarterly meetings, submit reports on time, meeting grant objectives for case numbers, training delivery and volunteer engagement.

· Manage achievement of grant goals for other funding sources, including reporting requirements.

· In collaboration with the School and Justice Transformation Specialists, maintain collaborative relationships with assigned referral agency sources to monitor and control the continued flow of new program referrals and monitor effective delivery of service.

1. Mediation Unit Supervisor will communicate directly with referring agencies as warranted for elevated cases of concern

2. Mediation Unit Supervisor will strive to meet grant required case numbers through monitoring referral numbers and work in collaboration with the Transformation Team, CYS community outreach personnel and Program Manager to problem solve, and plan outreach to ensure an increase in referrals if/when insufficient.

Utilize CYS Connect, data tracking spreadsheets, Capsule, YLS/CMI 2.0 and other data sources to regularly review key program performance data points to ensure achievement of program outcomes and quality objectives. Including regularly review and recommend adjustments in program services to meet clients’ needs.

· Gather statistical information as directed/requested, participate in internal and external audit; prepare and submit timely reports (i.e., Board meeting report, grant reports, etc.)

· Work with Program Director to develop, plan and implement strategies to manage program growth and ensure funding and sustainability of the program.

· Represent CYS Restorative Justice programs in County and community meetings, and professional associations.

· Help give intellectual leadership to our agency-wide strategies based on research in the field of Restorative Justice and the juvenile justice system.

· Work with other members of the team to ensure successful communication and coordination with the CYS Clinical team.

Other Duties:

Other duties may be assigned as needed

Required Skills/Abilities:

· Excellent track record in bringing projects to full implementation.

· Project management experience and use of data/software tools to manage and monitor workflow.

· Excellent time management and prioritization skills.

· Ability to connect well with internal and external stakeholders across programs and departments.

· Ability to work independently and as a team.

Education and Experience:

Graduation from an accredited college or university with a Bachelor’s or Master’s Degree in Social Work, Human Services, or a related field and at least five years of experience in program development and/or community outreach or equivalent combination of education, training, and experience. Candidate must also be able to work well under stress and meet deadlines and must pass background clearance and TB test and provide proof of COVID -19 vaccination (or certification of bona fide religious or medical exemption.

Working Conditions/Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift 15 pounds at times.

· Must be able to access and navigate each department at the organization’s facilities.

· Must possess a valid California driver’s license, have use of a motor vehicle and be able to provide evidence of automobile liability insurance.

Additional Information

CYS, Inc. is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, sex, gender identity, national origin, age, mental or physical disability, medical condition, marital status, sexual orientation, pregnancy, ancestry, religion, military or veteran status, or any other status protected by law.

CYS, Inc. provides reasonable accommodations consistent with its legal obligations. Therefore, applicants who may need reasonable accommodation or other assistance in relation to a disability or religion, at any point within the application process or thereafter if hired, should immediately inform CYS, Inc. To learn more about CYS, Inc. or the services provided, you may visit the website at www.cys-la.org.

Job Type: Full-time

Pay: $53,325.00 - $62,420.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Inglewood, CA 90301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Alternative dispute resolution: 1 year (Preferred)
• Youth and Family Services: 1 year (Preferred)

Work Location: Hybrid remote in Inglewood, CA 90301

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.