Application packets are currently being accepted for a full-time Communications Specialist and hiring list for part time Call Takers at Marion Area Multi Agency Emergency Telecommunications also known as METCOM 911.

*** If you sucessfully complete the first round of applicant testing, you will be required to complete an application packet with METCOM 911. ***

METCOM provides 9-1-1 and non-emergency call reception and dispatch services for several police, fire, and emergency medical service providers in the Marion County area. METCOM provides telecommunications services for Bureau of Land Management, US Department of Forestry and Marion County Public Works Department. Qualified people will be trained in 911 call taking and (if applicable) public safety dispatch for 39 public safety responder agencies. Successful completion of the State Certified Training within specified time is required.

The job of Communications Specialist is a professional position. In order to train employees to perform the tasks required, the Agency provides formal training, on-the-job training, and self-directed study. Employees receive intensive training in taking and processing calls for law enforcement, fire and medical services, and in dispatching units for law enforcement, fire and medical services. Work must be performed with speed and accuracy under closely supervised situations and requires a high degree of computer keyboard proficiency (A minimum of 45 WPM and will be tested).

This position requires the ability to make effective, immediate decisions regarding life-threatening situations based on highly complex rules, regulations and procedures. Employees must communicate effectively in English with medical, fire and law enforcement personnel and must speak clearly enough to be understood over a two-way radio system.

The ideal candidate for a METCOM 911 Dispatcher would possess the following qualities:  Good decision making skills  Evaluates situations quickly and responds  Able to prioritize  Excellent verbal and written skills  Good memorization skills  Good problem solving skills  Good listener  Good judgment  Excellent reading speed and comprehension  Able to accept feedback constructively  Adapts well to rapidly changing situations  Calm in crises  Confident  Takes pride in work  Organized  Patient  Good social skills  Sense of humor

The dispatch center operates 24-hours a day, 7 days a week, operators are required to work any assigned shifts, including evenings, nights, holidays, and/or weekends. Work hours include the availability for required overtime and work hours that may extend past a 12 hour work shift, on an employee’s regular scheduled day off and/or over a 40 hour work week. Dependable and predictable attendance is required. This position requires the ability to become certified through the Oregon Department of Public Safety Standards and Training.

Please contact Wendy Patterson 503-982-2349 with any questions or to receive direction on applying for either the Full Time Dispatcher or Part Time Call Taker positions.

Job Type: Full-time

Pay: $21.90 - $31.15 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Weekend availability

Application Question(s):

• This position is for a 911 dispatch center. Employees must be available to work days, mid and graveyard shifts. Employees often work weekends and holidays. Work shifts are 12 hours regularly 3 & 4 days per week. This is an essential function and requirement of the this position. Do you understand the requirements of the position and able to perform them with with or without reasonable accommodation; including work shift requirements?

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: One location

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