With over three decades of maximizing property revenues, the experts at Resident Interface are committed to providing property owners and managers with a financially transformative, end-to-end delinquency management experience. Always delivered with transparency, integrity, and a human touch.

Why work for Us???

Awarded: Best Places to Work in Collections, Tampa Bay Times Top Workplaces, Best Places to Work - Tampa Bay Business Journal.

Benefits:

Competitive Pay

401(K) Plan with Company Match
Paid Time Off
Company Observed Holidays

Volunteer Opportunities

Medical Insurance
Flexible Spending Accounts

Paths for Career Development

Monthly Bonus of $1,500.00

Account Executives are responsible for nurturing and managing relationships with our existing clients and developing new business from those clients. The Account Executive is responsible for achieving a set amount of conversations daily that result in driving placements/business into Hunter Warfield. The phone calls would include, but are not limited to, onboarding new clients that have been contracted by our sales team, business reviews, setting expectations, analysis of current accounts through reporting, and covering current industry topics. This position relies heavily on developing strong client relationships by creating engaging client experiences, both on a personal and professional level, and meeting monthly goals to ensure continued business.

ESSENTIAL DUTIES:

• Build and maintain client’s trust while creating a strong relationship with key stakeholders of an organization, including corporate and regional contacts.
• Perform and present regular business reviews with current clients.
• Uphold Hunter Warfield’s industry reputation when speaking with clients.
• Establish and maintain good working relationships with internal departments.
• Utilize a client relationship management (CRM) tool to manage and monitor workload as well as accurately record all correspondence.
• Discuss and correct issues with existing clients.
• Facilitate trainings.
• Make 50-60 calls daily to existing clients resulting in progressive conversations.

• Bachelor’s degree.
• 3+ years of inbound/outbound phone sales experience, account manager or relevant role.
• Excellent active listening, rapport building and presentation abilities.
• Self-motivated and has ability to manage and prioritize multiple tasks.
• Highly organized with attention to detail.
• Open to feedback and coaching with a desire to grow professionally.
• Thorough knowledge of Outlook and a general knowledge of Excel,Word, and PowerPoint.
• Experience in Microsoft Dynamics CRM a plus.