Account Manager Job at Metabolic Meals
Are you interested in working for a company that has grown over 40% versus this time last year? The food delivery segment has shown no signs of slowing down. Metabolic Meals is a national leader in the healthy meal delivery industry with over 11 years’ experience. With an uncertain job market, we are continuously growing, offer job security and year over year growth potential.
The Account Manager is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within Metabolic Meals.
Essential Duties:
- Deliver above and beyond customer service through phone, email, live chat and social media.
- Answer customer calls and reply to email inquiries in a fast-paced environment.
- Actively sell and promote Metabolic Meals products and services through new and existing sales channels.
- Develop positive relationships and handle customers' specific needs.
- Assist with identifying creative ways to improve customer relationships.
- Communicate with appropriate team regarding last minute customer requests.
- Perform other duties as assigned.
Qualifications and Skills:
- 1-2 years’ experience in a customer service-related position is preferred (nutrition, retail, subscription-based services).
- Ability to effectively multi-task.
- Must have a HELP Mentality! The ability to connect with customers is essential.
- Demonstrate strong organizational, time management and communication skills.
- Ability to work as a team in a respectful manner.
- Strong attention to detail.
- Passion for fitness and nutrition.
- Competitive spirit.
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