Come join our team at Phoenix Metals! We provide excellent benefits, have a competitive PTO package and have a fun and energetic culture. We look forward to hearing from you!

Job Summary

The Admin/Receiver provides general office support with a variety of clerical activities and related tasks as well as receiving inventory and closing out the month. This individual will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, ordering office supplies as well as additional clerical duties.

The position requires an individual that is proficient in reading/writing English. Good communication skills and a GREAT attitude are necessary. The individual should also be extremely detail oriented.

Essential Duties and Responsibilities

• Ensure the phone system is turned on in the morning and off in the afternoon. Answer incoming phone calls and direct as needed.
• receive orders into our system.
• Manage incoming calls which have been placed on hold.
• Transfer a caller to an associate’s voice mailbox when the associate is unavailable.
• Be friendly and cordial with customers.
• Greet all visitors in a friendly manner and direct to proper areas as needed.
• Immediately report problems with phone system to IT Department.
• Manage the ordering, receiving, stocking and distribution of office supplies.
• Open and distribute mail appropriately.
• Use of DataMagine Imaging system to scan and set index values to sales notes as needed.
• Prepare customer invoices turned in by Billing Department for mailing.
• Manage outbound mail and packages.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

• Sit (Largely sedentary role)
• Use of hands/fingers
• Stoop, kneel, crouch
• Talk/hear (communicate, detect, converse with, convey, express oneself, exchange information)
• See (detect, determine, perceive, identify, recognize, judge, observe, estimate, assess)
• Repetitive Motion

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hammond, IN 46320: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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