Administrative Assistant Job at Popular Bank
At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.
Come and join our community!
Job Title: Administrative Assistant
At Popular, we offer a wide variety of services and financial solutions to serve our communities in the Island and abroad. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career?
Over 7,900 men and women in Puerto Rico, Virgin Islands and the United States work at Popular.
Come and join our community!
Full Time Opportunity
General Description
Provide support to the unit manager, other employees and customers by handling various administrative tasks while delivering exceptional customer service, ensuring all interactions are positive, professional and productive.
Duties and Responsibilities
Control the administrative functions of the unit to include filing, typing, copying, scanning, shredding, etc. Handle incoming physical mail and electronic mail, order office supplies, maintain asset inventory. Create and maintain unit calendars, electronic and physical filing systems. Coordinator of the unit contingency plan, shredding program and retention program. Provide courteous and professional customer service to our customers, internal employees and external business partners. Greet customers and direst to various areas of the building, answer incoming calls and assist or forward as needed. Research and respond to customer inquiries/claims in a courteous and efficient manner while ensuring follow-up, resolution, and documentation, escalate as needed. Perform loan document quality reviews, manage the mortgage payoff statement process, and assist with various accounting, escrow management and collateral vault duties. Complete inventories of collateral documents/files.
Education
24-60 Bachelor's dregree credits approved
Experience
Two to three years related experience.
Important: The candidate must provide evidence of academic preparation or courses related to the published job.
We reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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