Position Purpose:

Performs routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Essential Job Functions – Principal Accountabilities:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

• Create, maintain, and enter information into databases

• Use computers for various applications, such as database management or word processing

• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance

  records, correspondence, or other material.

• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

• Conduct searches to find needed information, using such sources as the Internet.

• Open, read, route, and distribute incoming mail or other materials and answer routine letters.

• Order and dispense supplies.

• Maintains a professional appearance and demeanor to positively represent the facility.

  Other Job Functions

• Performs other duties as assigned. Minimum Requirements

Education: High school diploma or GED, or equivalent. AS degree in office administration or equivalent is desirable. Coursework in keyboarding, and office equipment is desirable.

Experience: Experience performing the essential functions of the position is desirable. Certification/License: None

Knowledge/Skills/Abilities:

• Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.

• Good oral and written communications skills.

• Good organizational skills.

• Basic understanding of clerical procedures and systems such as recordkeeping and filing.

• Knowledge of all confidentiality requirements regarding medical clients and strict maintenance of proper confidentiality on all such information.

• Proficient in Microsoft Office; Ability to work independently. Must project a professional presence and appearance.Physical Demands/Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work in an office environment with controlled temperature and lighting.

• Move about within the facility to access file cabinets, documents, office machinery, and other equipment. Move about within and outside the facility

  to deliver packages and courier deliveries, and to attend meetings, training events, and other business activities.

• Operate computer, read, remain in a stationary position, converse with others.

• Legibly complete forms; perform data entry of information. Remain in a stationary position for extended periods.

• Keep work area neat and tidy. Clean computer screen and keyboard.

• Converse with others, write legibly, read and comprehend written/verbal information. Communicate instructions or demonstrate tasks.

• Lift and carry up to 20 pounds frequently; up to 35 pounds occasionally.

• Stand and walk frequently; Sit for extended periods; simple grasp; fine hand manipulation; near vision; hear conversation; speak