Families, Inc. Counseling Services is a private counseling agency accredited by The Joint Commission (TJC) with outpatient facilities throughout Northeast, North Central and Central Arkansas. Since our establishment in 2000, we have taken the unique approach of providing services in the client’s home and school, as well as the outpatient clinic.

Families, Inc. offers a variety of therapeutic services for all ages on an individual, couple, family and group basis. Through counseling, individuals receive emotional support from a licensed professional, who helps the client work to resolve conflicts with others, understand feelings such as anxiety and depression, and try out new solutions to old problems. The length of treatment, of course, depends on the complexity and severity of problems.

The core of Families, Inc. is our belief in the value of families. We accept the responsibility to develop, teach, share and sustain by example the kinds of relationships that will allow each member of the family unit to reach their fullest potential.

Summary for Administrative Assistant

The Administrative Assistant provides administrative support to staff members.

Details for Administrative Assistant

Represent Families, Inc. in person, over the telephone and in the community in a professional manner.

Verifies insurance, obtains PCP referrals, and requests PCP Referrals on current clients and notifies CS, MHP, QBHP when the request has not been returned in a timely manner.

Facilitates client discharges in the electronic medical record, as applicable.

Attaches documentation to client’s electronic medical record via scanning.

Obtain accurate and complete Request for Service information (RFS) and follow the RFS through to becoming an active Client or declined RFS within a timely manner.

Updates assigned reports as needed.

Serves as a back-up to the Administrative Assistant and Clinical Assistant in all support service areas.

Other duties as assigned.

Requirements for Administrative Assistant

EXPERIENCE
One year of experience in an office environment is required.
Healthcare office environment experience is preferred.

JOB SKILLS
Required: Ability to retain confidentiality and ability to perform several tasks simultaneously. Ability to deal effectively with clients, professionals, and staff.

Preferred: Proficient typing skills, excellent spelling and grammar skills, strong organizational skills, knowledge of Microsoft office software.

EOE Employer

Job Type: Full-time

Pay: $12.00 - $13.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Jonesboro, AR 72405: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• healthcare: 1 year (Preferred)

Work Location: One location

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