Department: Permanent Housing

Job Title: Case Manager-

This position will work provide case management, financial management and life skill classes for clients in the program.

Responsibilities:

· Provide ongoing case management to clients residing in permanent housing

· Document all client interaction and maintain accurate paperwork/ reports

· Communicate effectively in oral and written forms with clients, their families, coworkers, supervisors, and other service agencies and the community

· Ability to hold clients with clinical needs in positive regard and provide services without judgment

· Provide mediation and advocacy for participant between the landlord and surrounding community members

· Secures information such as medical, psychological and social factors contributing to the client’s situation and evaluates these and client’s capacities.

· In partnership with the client, creates individualized service plans and performs follow-up to determine quantity and quality of service provided to client and status of client’s case.

· Meet with clients to provide strengths-based case management and service coordination such as coaching around independent living skills, employment assistance and linkage to community providers for services

· Hosts regular community activities for residence in permanent housing (minimum monthly).

· Attend training on best practice models that apply to the population served (such as Motivational Interviewing, Strength Based Case Management, and Trauma Informed Care)

Required Skills/Abilities:
· Professional verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Ability to accomplish goals and produce valuable results with minimal supervision

· Strong analytical and problem-solving skills.

· Excellent professional boundaries

· Maintain and execute confidential information according to HIPAA standards

· Exercise mature judgement, and are highly motivated, self-starting and proactive

Education and Experience:

· High school diploma or equivalent.

· Bachelor’s degree in social work or related field

· Be able and willing to work flexible hours which may include evenings or weekends

· One-year minimum experience working in homeless services, mental health, substance use/ co-occurring disorder or with vulnerable populations providing intensive case management services

· Possesses a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs

· Have or be able and willing to obtain CPR/First Aid training Provide proof of full COVID-19 vaccination

· Have reliable transportation and:

· A valid driver’s license

· The ability to qualify for Good Samaritan Shelter insurance coverage

Successfully complete the following as a condition of hire:

Tuberculosis Test Background Screening Drug Test

Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO
Good Samaritan Shelter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Good Samaritan Shelter complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Good Samaritan Shelter is a non-profit, community-based organization and depends on every staff member doing what needs to be done to serve the community and clients. On occasion, you may be asked required to perform job duties outside of your normal assignments on a as- needed basis.

Full Time Benefits to Include:

Medical, Life, Dental and Vision Insurance Paid Time Off

Paid Holidays

401K Retirement Plan with Agency

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Case Management: 1 year (Preferred)

Work Location: In person

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